Tenure got lowered, or isn't where it should be.

So, I bought my Xbox and started playing on this account on June 8th, 2008. I
never stopped paying/playing up until 4 months ago. Before I deactivated my Subscription, I had a Tenure of '5 years' I started playing/paying again, about a week ago I think, and once my Tenure finally popped up, it was showing '3', that
was about 4 days ago. Now it's showing '2'.. what? I do not know what sort of sorcery is happening, but I'd be grateful for a solution. My friend xGrizzwaldo had a problem similar to this quite awhile ago back in the Black Ops days,
he said he got the problem fixed here, on the forums.

Thanks,

Barnett

:)

 

Xbox Live gamer profile tenure incorrect

The only time that tenure is lowered if you didnt have gold for a period of time. Im not sure if they'll raise it or leave it at 6.

 

£369.97

It should have been lowered regardless as it was priced way too high to begin with. It should be lowered for everyone though.

 

Hi there,

The first step I usually see being suggested for this is to re-download your profile to the console, so you should go ahead and try that.

support.xbox.com/.../profile-move-delete

If you delete the profile first (which should not be needed), do NOT select 'Profile and Items' which will delete save files as well and is irreversible. Make sure you go with PROFILE ONLY

 

Still saying '2' as of currently. Not cool.