Tenure disappeared? (X-Box 360)

Flame Haze SnS · Apr 5, 2014

I've been a member of Gold Member since January of 2010, but few days ago, I noticed that it says that I've been Member since January 15, 2014 (the day I renewed Gold Membership). I have always renewed each Gold Membership before they're expired, have never
gone Silver since January 2010. What's wrong with this? Is there a way to fix this?

:)

Micci · Apr 5, 2014

Owning Different Consoles

I have an X-box, X-box 360 and a Wii. I am not sure why I kept the X-box once I got the 360. I like the 360 and the Wii the best. The kids enjoy the Wii the most, there are more kid games for the Wii.

FinnyCristiano · Apr 5, 2014

Backup from old console X-box 360 to new X-box 360 250GB

Hello...

Next week, I would buy the new X-box 360 250GB, but there is a problem..

TO home, I have old white X-box 360 of 2007 and when i buy the new X-box 360 250GB how I can transfer or backup alls date from old X-box 360 to X-box 360 250gb?

Can you help me?

PR1NCE DARKNESS · Apr 6, 2014

Hello There.

Flame Haze
The tenure counter on Xbox Live appears to have some issues affecting random users, it's something that's being looked into by Xbox Support (see here: forums.xbox.com/.../441105.aspx). Follow that link, there's a handful of troubleshooting
steps you can try to see if it'll revert to your correct tenure.

Remember Tenure increases every time a full 12 months of Xbox Live Gold time have elapsed on the account. Also, being
Silver will not cancel the Gold time acquired, but tenure will not increase until Gold time has been added again.

if you haven't yet, please try the following steps:

Delete your PROFILE ONLY from your console

Power down your Xbox 360 console

Give your console a little breather! Wait 30 or so minutes and power your console back on.

Re-download your profile