Temporary suspension

tried to activate a review, with the TOS and CoC in hand, while on the phone with an xbox employee playing the game, "who wants to be unbanned from xbox" using several employees to assist in answering questions. Smooth sailing for most of it. However even
the employees got some answers wrong. And even clicking the correct button the system told me it was wrong, then proceeded to tell me i was right, even though it failed me.

I would like to talk to someone about this issue, post haste.

:)

 

temporary suspension

24 hour suspensions will not receive a reply from the team.

• Lastly, before you question the validity of any particular ban, please know that your ban may be due to inappropriate behavior on LIVE and by users using the feedback system (it works very well), in which we investigate complaints and take appropriate action
  if necessary. Or it may be as simple as what is in your profile such as Name, Location, Bio or Motto.
  

How long am I suspended for?

Suspension lengths can range between 24-hours and two weeks. Typically you can find the suspension end date by attempting to log into the account on the most recently used console. We will not answer questions about when individual suspensions are to be
lifted.



This info was taken from the link if you would like to read more. Hope this helps and good luck.



http://forums.xbox.com/xbox_forums/xbox_support/f/41/t/2262.aspx

 

Temporary Suspension

Hello!

I'm just posting this because I'm confused as to why my other gamertag "Spawz 12" was temporarily banned from Xbox Live. This is my first ban, so I'm kind of confused as to what had happened. I called in and was able to get some help from
one of the people at Xbox and he told me to check my email and compose a post here as it wasn't clear to why I had been banned in my emails. The email I received mentioned a problem with messaging. I'd just like to see how I can obtain proof for the ban. I
don't want to come off as a bad person as I'm extremely sarcastic when talking to people on Xbox Live and some may take offense to it. I just don't want this ban to follow my account to the Xbox One, should I buy one. I received multiple messages from Xbox
Live saying that I had been banned for 1 day, 2 days, a week, and 2 weeks. I hope there was a mistake of some sort as this was my first gamertag and I'd hate to stop using it because of the chance of a permanent ban if there were to be a problem another time.
My xbox live also runs out at the end of the month and it'd be a waste to lose these last couple of weeks. Also, please ignore the immature gamertag on this account. I made this some time ago as a joke and it was the only other account available which I could
use to post this.

Thank you very much for your time and I hope this gets sorted out,

Spawz 12

 

One thread on this topic is sufficient.

 

i was told, (while on the phone with xbox employees as mentioned... If you would, you know... Read...) To create another thread this morning.

So, apparently, no. One thread was not enough.

 

Support are not allowed to help you with the questionnaire.

They also do not know how the forums work.

Creating duplicate threads about the same subject is against forum rules.

You have been told the enforcement team do not use the forums.

 

The best thing to do is to read the code of conduct https://enforcement.xbox.com/en-US/home/codeofconduct to get a good understanding about it. Also at the same link is the Stay Safe link
which explain about some of the topics too.

 

i had that in hand, and still failed the questionaire. The CoC is useless for answering the survey.

If they aren't "allowed" i guess a dozen people over at support need to be fired.

 

so... They (support) direct me to the forums... I even ask multiple times before posting a second post... But they insist i do that. But the only way to contact enforcement is through the questionaire... Which is impossible... So... Its impossible to contact,a
department that has unilateral control over that aspect of microsoft product... Pretty sweet deal, even though it sucks for me.

 

Funny how other people manage the questionnaire just fine yet it's apparently impossible.