temporary banned account

LoTroks · Feb 3, 2017

Hello

I've been banned from communications on February 2 for unwanted messages, I understand but I do still got banned on February 4 but it's the multiplayer now, and I want to know why! I did absolutely nothing for it! But I would like to know what I did to be
banned on multiplayer, because since February 2nd I did nothing because I was banned from communications.

Regards

:)

krakken03 · Feb 3, 2017

Acct Banned - questions

Yeah, if his account got banned, there is probably a good reason, unfortunately. This isn't an official Microsoft site, but if you call them, they should be able to help you. Hopefully it's a temporary ban and not a permanent ban. You can also call 1-800-4MY-XBOX. I hope this helps!

TenGrain9557842 · Feb 3, 2017

Temporary Banned Account

Hello,

Whenever I attempt to use party chat a message pops up "Your privacy settings prevent chat with some players". It then offers me "Go to privacy settings", I then go there and it says Allow, Eveybody, and Everybody. I contacted Xbox
support and the agent recommended to make a forum explaining my situation.

Thank you.

Smwutches · Feb 4, 2017

For information on your suspension and to see about submitting a case review, you would need to go to
http://enforcement.xbox.com

Keep in mind that investigations take time so your suspensions could be for something that happened weeks or months ago.

Mister Mascot

Hey there,

The Enforcement teams don't use the forums at all and they only communicate through a
Case Review. Not all suspensions are reviewable though, as an example, 24 Hour communications suspensions and Console Suspensions are not reviewable. However, you can find more
information in these cases through the communication sent by the teams to the email address associated with your Xbox Live Gamertag. Remember that all suspensions are only enforced when a breach of the
Code of Conduct or
Microsoft Services Agreement has happened.

One of the common myths is that people who report another user for no reason will see that person suspended. This is not the case and in fact is subject to action as well for false reports which you can find more information about Enforcement Myths HERE.

If you believe the suspension was in error and if you're eligible, you can submit a case review using the steps
HERE, however sometimes you're asked to complete a short questionnaire before you can submit a case review. All of the questions refer to the
Code of Conduct, which you should review prior to filing the review.

If you fail on the questionnaire during the Case Review, don't worry as you'll be given another chance in 24 hours.

Hope that helps!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Smwutches

For information on your suspension and to see about submitting a case review, you would need to go to
http://enforcement.xbox.com

Keep in mind that investigations take time so your suspensions could be for something that happened weeks or months ago.

XanderG217

It has to be a temporary ban because If it was permanent then it would've said "this account is permanently banned" where mine said "this account is suspended" I'm sorry if I'm repeating myself I just really hope it's temporary

mathan416

Probably because Administrators can ban an account until a specific date, to allow for a temporary ban.

Smwutches

The enforcement team does not use the forums. You would need to go to http://enforcement.xbox.com to see about submitting a case review.

temporary banned account