Téléchargement de mise a jour [Translate] Update download

Hello
Frez Skyz,

Thanks for reaching out to Xbox forums support.

I understand that you're having issues trying to update your games.

First I would suggest going through our
I need help with system updates on my Xbox One troubleshooting tool.

If that doesn't help, I would recommend the Soft Factory console reset. (See steps below)

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console. [KEEP MY GAMES AND APPS]

Make sure you have both your email and password on hand as you will be asked to sign back in.

There is an option to delete everything and to save your games and apps; choose the latter. Hope this helps!

Felix

Xbox forums support

Salut merci de prendre le temps de repondre alors que je n'écrit pas en anglais. Par rapport a mon problème j'ai déj essayez la solution que vous m'avez proposée

[Translate by Mod]

Hi thank you for taking the time to answer while I do not write in English. Compared to my problem I already try the solution you offered me

Hello
Exod Skyz!

Thanks for responding!

Don't worry about not writing in English. We're using Bing Translate / Google Translate to help make it easier for everyone.

Since that didn't help, I would recommend attempting the Soft Factory console reset again, but this time let's NOT keep the Games and Apps.

(See steps below)

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console. [DO NOT KEEP MY GAMES AND APPS]

Make sure you have both your email and password on hand as you will be asked to sign back in.

Let me know if this helps!

Felix

Xbox forums support

j'ai pbm de mise a jour

[Translation: I have pb update]

as tu fait une mise a jour de la manette ?

-[Translation - did you update the controller?]