Tela do xbox preta (Black Xbox Screen)

OdirleiLongo · Feb 7, 2019

Liguei meu xbox. One hoje n consegui entrar n live e agora ta tudo preto

[Translation]

I turned on my Xbox One today and i managed to enter in Live and now it's all black

:)

JhonSnow777

Hello, do you already performed a console power cycle? this will fix most of the times this kind of issues, here are the instructions in the following link:

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

Let us know if these sugestions fix your issue, or if you need more assistance?

XBF Erick C

Hey there

Sorry to hear you are running into this problem with the Black screen. There was an Active Service Alert regarding our Xbox Live Core Services which was affecting many users.

This service seems to have been resolved already, if you are continuing to experience this then go ahead and

Physically Power Cycle your Xbox One and then give it another try.

Let us know if this has helped.

FabioHVSilva

Pelo que me apresenta parece ser o disco interno que está com problemas. Aconselho a contactar o suporte para ver se eles conseguem ajudar.

[Translation - From what it presents me it seems to be the internal disk that is in trouble. I advise you to contact support to see if they can help.]

BiasWaif210

Dentro 2 seg so da tela preta e ja volta pro menu

[Mod Translation - Within 2 seconds of the black screen and back to the menu]

XBF Brad A

Hello vitorialaurentino,

Thanks for coming to the forums with your issue with a blank screen. We recommend trying out the troubleshoot
wizard for blank screen. Please be sure to try all of these and let us know. If still having issue not seeing anything you may want to think on getting the console repaired. You can set one up on the device
support page.

Thanks,

Brad

Tela do xbox preta (Black Xbox Screen)