TEKKEN 6 code

I RECEIVED TEKKEN 6 CODE FROM PRE-ORDERING TEKKEN 7 AND I TRIED TO REDEEM CODE BUT IT IS NOT WORKING. PLEASE HELP ME

If you just ordered Tekken 7, you won't immediately receive that code. The Tekken 6 code will be messaged to you within 7-10 days from time of purchase.

From the purchase page

Description

For a limited time, purchase TEKKEN 7 on Xbox One and receive TEKKEN 6 playable now on Xbox 360, or Xbox One via Backward Compatibility.
The code for TEKKEN 6 will be delivered to your Xbox message center in 7-10 days.
You can redeem the code on your Xbox One console or at xbox.com/redeemcode. For Backward Compatibility information, see xbox.com/xbox-one/backward-compatibility.Pre-order TEKKEN 7 to get the playable character Eliza.THE BEST FIGHTS ARE PERSONALRaise
your fists and get ready for the ultimate battle on the next generation of home consoles. Powered by the Unreal Engine 4, the storied fighting franchise returns for another round in TEKKEN 7. With the faithful 3D battle system and gameplay intact, TEKKEN 7
takes the franchise to the next level with photo-realistic graphics and new and innovative features and fighting mechanics. TEKKEN 7 resurrects the attitude, competiveness and showmanship rooted in its arcade DNA to provide the ultimate fighting game experience.

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you are going to have to ask the publisher

Also should be noted that if your account region doesn't match your actual region it could be why you can't redeem the code and no there is no way around it since taken 6 is a Xbox 360 game

@Barlow Tekken Tag Tournament 2 is currently on sale on Deal Of The Week. Its virtually Tekken 6 with tag or you could choose to play solo and turn it into a prettier Tekken 6.