TC Division 2 Warlords of New York expansion

Discus and support TC Division 2 Warlords of New York expansion in XBoX Games and Apps to solve the problem; Ok, so back in March I bought the Warlords of New York expansion for Tom Clancy’s The Division 2. I purchased it at a GameStop so I was given a... Discussion in 'XBoX Games and Apps' started by OhSleep3rz, Jun 27, 2020.

  1. OhSleep3rz
    OhSleep3rz Guest

    TC Division 2 Warlords of New York expansion


    Ok, so back in March I bought the Warlords of New York expansion for Tom Clancy’s The Division 2. I purchased it at a GameStop so I was given a physical code to enter. Upon entering said code, I received an error screen stating that there was a problem on
    the Xbox Live servers and that I needed to wait a while and try again. After waiting about an hour, I re-entered the code and received a message statung that the code had already been used. Upon loading the game and trying to access the DLC, I was redirected
    to the store where it showed I did not own it. After several days pf attempting to re-enter the code, and accessing it within the game, all to no avail, I decided to contact support. There I was told that there was a glitch of sorts on the Microsoft side of
    things, and was redirected to Ubisoft Support, and was told they could help. Upon contacting them, I was told that it was a purely Microsoft error, and that Ubisoft support could not help. So I basically gave up.

    The other day I was installing The Division 2 again, and in the download que it showed that the Warlords of New York DLC was installing, along with some “early purchase” bonus content. After attemlying to access it again within the game, it still said I didn’t
    own it, and sent me to the store to buy it. After double checking my dowloaded files for the game, and checking the Xbox store (where it says I own it), both sources confirm that it is installed. So basically, Xbox live says I own it, and the game says I don’t.

    Does anyone know what on earth the problem is, and how I can fix it? I just want to play the bloody DLC.

    :)
     
    OhSleep3rz, Jun 27, 2020
    #1
  2. Christyna64 Win User

    TC Division 2 Warlords of New York expansion

    Have you tried removing local save files for Xbox One, then remove your account from the console, then power cycle your console by holding the power button in until the console turns off? Then turn on your Xbox and sign back in. If the dlc and game are
    in your purchase history of your MS Account, then you might just need to get a fresh account sync from the cloud.
  3. Gr3yGryph0n Win User

    TC Division 2 Warlords of New York expansion

    Try installing the DLC before the game.
  4. CavalierShip7 Win User

    TC Division 2 Warlords of New York expansion

    Hi, it seems to me that the game is not recognizing the dlc even though you own it. I suggest uninstalling all related to the game te division 2. And dlc then install all. Also do a hard reset after ie holding down power button for 5 seconds and see if that
    helps
  5. OhSleep3rz Win User

    TC Division 2 Warlords of New York expansion

    I tried both of those things. Still isn’t working. Frankly I’m rather annoyed, and I think that it may be a Ubisoft error. I was looking at the reveiws for the DLC in the store a quite a few people had the same problem. Of buying it and then having the
    game deny they owned it, that is.
  6. ErikFisherXbox Win User

    TC Division 2 Warlords of New York expansion

    That is a good question. I would like to know too.
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TC Division 2 Warlords of New York expansion

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