TB X42 headset has sound but won't chat with multiple controllers.

Discus and support TB X42 headset has sound but won't chat with multiple controllers. in XBoX on Consoles to solve the problem; I have the X42 headsets and recently bought the XB1 Stereo Headset Adapter so I can use them for chat as well as sound. I can hear the party until I... Discussion in 'XBoX on Consoles' started by Rockjam069z, Mar 20, 2015.

  1. Rockjam069z
    Rockjam069z Guest

    TB X42 headset has sound but won't chat with multiple controllers.


    I have the X42 headsets and recently bought the XB1 Stereo Headset Adapter so I can use them for chat as well as sound. I can hear the party until I plug in the 3.5mm to 2.5mm adapter into the headset adapter and then everything cuts out but the game
    sound. I've updated and tried this on multiple controllers and get the same issues, both controllers have been updated with the adapter and headset plugged in but still can't get any chat. If I go into a party by myself I can hear myself but as soon as others
    come in I can talk but can't hear anything, the others in the party can hear me. I've also verified my settings via the TB and XB1 troubleshooting pages and everything matches. This leads me to believe that the issue is with the adapter cable to allow me to
    plug in my X42 mic.

    :)
     
    Rockjam069z, Mar 20, 2015
    #1
  2. EnenDaveyBoy
    EnenDaveyBoy Guest
    Using The Turtle Beach X12s On The Xbox One

    i recommend contacting TB about it, no idea about the new controllers with the 3.5mm adaptor, but if your using the old controller and a MS chat adapter you won't get the full benefit of bass, treble etc, you would need the TB chat adapter, which is only
    available in the US.

    Without it, my TB XP400's sound rubbish and the MS stereo headset I now use are significantly better sound.

    (I also couldn't get the mic to work on new or old controllers with and without the adapter, although I can't get the TB adapter as I am in the UK)
     
    EnenDaveyBoy, Mar 20, 2015
    #2
  3. Ballrawkin
    Ballrawkin Guest
    Turtle Beach X42 and the Xbox one

    Ok, So after tons of research I have come to the conclusion that if I purchase a set of TB X42's they will give me game audio but I won't be able to chat with them. I would have to use the kinect sensor. I get that part. My question is this. If i buy a set
    of TB X42's and then buy the chat adapter for the Xbox One through Microsoft can I then use the mic on the headset for the in game chat and not have to use the Kinect. The main reason that I want to do this is because the new headsets are stereo and not dolby
    digital surround sound ones like my old X41's.
     
    Ballrawkin, Mar 20, 2015
    #3
  4. Rockjam069z
    Rockjam069z Guest

    TB X42 headset has sound but won't chat with multiple controllers.

    OK guess I'm not going to get a reply to this but I did more research within and outside the forums as well as Microsoft customer support. The forums said multiple times that an update from Microsoft is what caused this issue due to a sound upgrade. I verified
    this with other game retailers as well and they said the same thing that the Microsoft update messed this up, the headsets worked before the update but won't after words. Microsoft on the other hand said that the problem is either with the X42 headset or stereo
    headset adapter and wouldn't even acknowledge the fact that their update was the issue. The update made it so all legacy headphone would no longer work with the XBO and require people to purchase a new headset, thus making user spend more money.
     
    Rockjam069z, Mar 27, 2015
    #4
  5. Rockjam069z Win User

    TB X42 headset has sound but won't chat with multiple controllers.

    OK guess I'm not going to get a reply to this but I did more research within and outside the forums as well as Microsoft customer support. The forums said multiple times that an update from Microsoft is what caused this issue due to a sound upgrade. I verified
    this with other game retailers as well and they said the same thing that the Microsoft update messed this up, the headsets worked before the update but won't after words. Microsoft on the other hand said that the problem is either with the X42 headset or stereo
    headset adapter and wouldn't even acknowledge the fact that their update was the issue. The update made it so all legacy headphone would no longer work with the XBO and require people to purchase a new headset, thus making user spend more money.
  6. Galactic Geek Win User

    XBOX ONE Headset Adapter (Problem)

    I was having an issue for weeks using my TB X42s with the stereo headset chat adapter because I couldn't hear anybody else talk through them (although the game sound came through just fine). I fixed it by replacing my headset's chat cable.
  7. NewBlacksmurf Win User

    headset problem

    Is the chat sound turn up on your headset...usually TB headset allow you to control both game volume and chat volume...It sounds like you've turned up game and down chat.

    What TB Headset are u using?
  8. ResidentWebbo Win User

    Looking for a headset

    TB X42s. Wireless with dolby surround sound. Yes, you need the adapter but I picked up a nice 2nd hand pair for £30 and they are great.

    Loving the wireless (ignoring the wire from the headset to controller of course)
  9. Murderstyle75 Win User

    Quick turtle beach questions. Please Help!

    TB Tangos I mean. Lol. Now I was watching a review and the X42 and XP400 has no sound difference. Just some differences on features such as Bluetooth capability with the XP400, swivel speakers and a few other things. X42's are also not completely wireless
    and you need to run the chat cable from the headset to the controller. So now whether you go with wireless X42's or expensive fully wired higher grade A40's or even A30's, you are still going to have a wire coming from the headset. Same with the A50's. Something
    to think about if you are not liking wires. I looked on the TB website and there is apparently a way to use them with other consoles and PC but requires a 30.00 USB adaptor for chat which can be purchased from their site. This will make them 100% wired on
    those setups though. Here is a full comparison of both headsets.

    http://m.youtube.com/#/watch?v=AfmE-ZI_gws&desktop_uri=%2Fwatch%3Fv%3DAfmE-ZI_gws
Thema:

TB X42 headset has sound but won't chat with multiple controllers.

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