Taptiles not updating to Premium

I uninstalled Taptiles and reinstalled it, and now it's the Premium version again. Thankfully, it worked. So for now, all is well in Taptile land.

I purchased a Taptiles premium subscription for one year with my Xbox Game/Microsoft Store account as well on my desktop PC, I logged onto my laptop under my Xbox Games ID and the Taptiles premium worked fine, about 1 months into the subscription the laptop
Taptiles premium game advised that my subscription was expiring and I needed to re-purchase. The desktop premium Taptiles is still valid and working fine. What is this all about and why do I have to deal with this? Can someone please respond back to this thread.
If not, please stop taking subscription money.

I updated to the Premium version of TapTiles on Dec 9, 2014 .... sent you a message on Dec 10 of my problem - not able to play TapTiles "DASH" - .... sent you all the information you asked for ... and now haven't heard from you since Dec 19, 2014. It's
now Jan 12 and still not able to play the game I paid for a year subscription.

I'm wondering if my subscription will be extended the amount of time it takes to get this fixed?

Thanks for your time,

How can I buy taptiles premium version. When I click on disable ads nothing happens. Have tried uninstalling and downloading again but this does not help.

Did anyone ever solve the problem for you? I am also having that problem. Although every few days the Premium version shows up. Most days it doesn't. I get the box that asks if I want to sign up for premium version. I HAVE the premium version and have
8 months left on my subscription but can't always get it. What did you do?