tap tiles notr working

If the issue still persists, start troubleshooting the issue by running the Windows Update Troubleshooter for Windows 10 (microsoft.com), then follow the steps mentioned here => How to perform a clean boot in Windows (microsoft.com).

If the issue persists, we recommend following what's mentioned here => Fix problems signing in to the Xbox app (microsoft.com).

If the issue persists, you will need to get your account checked by the online team. You can do so by accessing Contact us | Xbox Support. Follow the instructions after clicking on the green button "Contact us" and choose to get help either from an online chat agent or request a callback. Make sure the region on the support website is set to your correct region in order not to find issues with the steps.

Taptiles installed fine, went to open it and it stays on the title screen fack

Bit of a story. when it stopped working I decided to delete the thing and then go to the store and download again. I'd start the download and then would be told I already owned the app. Then I noticed that other apps were not working and tried to download
them too. I ended up with a string of things that just sat there waiting to download and would not start. So I used a search engine and came across this link

answers.microsoft.com/.../169ee3bc-726a-4641-bf14-ac694f6a465c

I followed the instructions and found that at last I could download taptiles again. All the other apps worked too. So it was worth a try. This did it for me. Except that my browser app is still greyed out and I just cannot get that to work! So anything
is worth a go. You may just hit on the right answer for you. Good luck.

This has been brought to the attention of the development team, and is being investigated.

It's been almost a year since this comment was posted and it doesn't look as if anything has been done to solve the problem. I still can't play the game and I've tried about everything. Even a tech at the Microsoft store tried to get it to open and stay
open so I could play the game but he too was unsuccessful. I know some people have been able to still use this game but it would be nice to understand why others can't including myself. It once worked but now it just crashes after you try and open it.