Take payment when I cancelled my subscription

Discus and support Take payment when I cancelled my subscription in XBoX Sales and Promo to solve the problem; Dear Microsoft, You have taken payment again for Game Pass which I cancelled late November/early December and turned off recurring billing. You have... Discussion in 'XBoX Sales and Promo' started by Will101_999, Dec 24, 2020.

  1. Will101_999
    Will101_999 Guest

    Take payment when I cancelled my subscription


    Dear Microsoft,

    You have taken payment again for Game Pass which I cancelled late November/early December and turned off recurring billing.

    You have proceeded to take money without permission, then when trying to request a refund the same day you have taken the funds, there is no process in which this request can be made, or any format in which I can request the return via a Microsoft representative.
    When going to the contact us on on the Microsoft site and trying to request a refund, I am constantly diverted to turn off recurring billing and management my subscription.

    when I use the virtual agent, I've tried many options, request refund, refund game pass, return funds, speak to an agent, cancel pending payment, request return, etc. All the time I'm sent on a run around and end up repeating the same processes leading
    to different dead ends.

    Having previously cancelled this subscription you have dishonestly taken funds, its not the first time you have done this, it happened a few months ago when you automatically signed my up to skype, even though I never used it, why would I there are better
    services which are free, Zoom, Google, etc!

    Can you please stop committing theft and return my funds!

    :)
     
    Will101_999, Dec 24, 2020
    #1
  2. Timer365 Win User

    Gold membership payment

    hi i am in south africa and i have cancelled my xbox live gold subscription but now a month later it tried taking the payment now i cant cancel it again until i pay the subscription please help i didnt use gold at all since cancelation
  3. StuartATrueRed Win User

    I canceled my Gamepass subscription right after the payment - game pass expired

    You cancelled the subscription or turned off auto renew? If you cancel a subscription, it immediately cancels it, and takes away game pass. If you turn off auto renew, then that cancels the next payment, and you still have access until the end of the subscription.
  4. ExplodedLight39 Win User

    Xbox Gold Free Trial

    You can put your payment info in and then cancel it. It will want to automatically take from that every month, so go under your subscriptions and cancel the subscription if you don't want to keep it.
  5. BiliousSkate45 Win User

    Uh oh... that shouldn't have happened (ERROR)

    I'm trying to cancel my automatic subscription.

    When I click on "cancel automatic payment" instead of cancelling it I'm sent to a page where this comes up: "Uh oh... that shouldn't have happened." and some other stuff
  6. HelenSymes Win User

    How do you get Microsoft to refund billing errors???

    Hi there, I have also had an issue with Microsoft taking an annual payment. There appears to be no direct quick way of cancelling an XBox subscription and stopping the payment. I've been going round the houses, clicking on links on my Microsoft account,
    which takes you in circles - so frustrating. In the end, I have been able to cancel next year's subscription (due in July 2021) on PayPal, where the money was taken from - it was on PayPal as a Pre-Paid or Pre-Approved Subscription (yet I don't ever remember
    agreeing to it being this, must've been in the small print).

    So, although I've cancelled the 'pre-approved' payment on PayPal, I'm still struggling to cancel the actual subscription on my Microsoft account - why on EARTH is this so hard to do!!?????I literally have 8 browsers open at the top of my screen for Microsoft,
    its just taking me full circle each time I click on a link!! It's only £49.99, but it's been taken from my PayPal account, which I was using to save money on from selling bits and bobs on eBay.
Thema:

Take payment when I cancelled my subscription

Loading...

  1. Take payment when I cancelled my subscription - Similar Threads - payment cancelled subscription

  2. Cancel payment

    in XBoX Games and Apps
    Cancel payment: I purchased Minecraft on the computer but it was for an Xbox and I need a refund ***Moved from Microsoft 365 and Office / Other / For home / Other*** e1e25117-3c5b-427b-8595-3d06539774e0

  3. Purchased robux and I accidentally pressed the cancel button, payment went through but...

    in XBoX Games and Apps
    Purchased robux and I accidentally pressed the cancel button, payment went through but...: Hello! I purchased a 4.99 robux bundle, but it was taking super long and I accidentally cancelled the purchase mid way whilst trying to switch app,, and when I check order history it says that...

  4. Unable to make the payment or cancel the order to pay with gift card with starfield premium...

    in XBoX Games and Apps
    Unable to make the payment or cancel the order to pay with gift card with starfield premium...: [img] I'm getting this message that my payment is failed, no matter what card I try it's still the same, so I'm planning to buy gift cards and buy it with them, but I'm unable to cancel this...

  5. I need to cancel my payment method on an account that I am locked out of because it uses an...

    in XBoX Accessibility
    I need to cancel my payment method on an account that I am locked out of because it uses an...: Recently, I made an Xbox account with an email that I don’t have access to anymore and signed up for game pass. My payment details are on there and I need to cancel them asap. Please help...

  6. CANCEL CYCLING PAYMENT I JUST WAISTED MY MONEY!!!

    in XboX Insiders
    CANCEL CYCLING PAYMENT I JUST WAISTED MY MONEY!!!: the cycling payment thing cancel it i just lost 15$ because of this !!! submitted by /u/iraqi-iq-turkmen [link] [comments]

  7. How do I cancel my Nitrado server Xbox payment?

    in XBoX Games and Apps
    How do I cancel my Nitrado server Xbox payment?: I signed up for a Nitrado server through Microsoft and now I cant find how to cancel it. Microsoft keep billing me monthly. 3c22418e-fda2-4bc6-8322-4318d1c079ee

  8. cancel recurring payment

    in XBoX Games and Apps
    cancel recurring payment: I would like to know how to stop my debit card being charged every 3 months, for games pass 1e8826f3-4780-4275-8587-fd8680eb2c98

  9. Cancel payment

    in XBoX on Consoles
    Cancel payment: these days ago my brother made five purchases and I want to cancel because the first payment came,but I cant cancel the rest will it be possible for me cancel yet?or was it already??...

  10. Can i cancel xbox live payment every month?

    in XBoX Sales and Promo
    Can i cancel xbox live payment every month?: Hello. I dont wanna pay every month 8$ for xbox live subscription. Today from my bank account 8$ was gone because of this. Can i cancel this? 242a8486-4c8e-4d8a-afe1-361342071cad