System updates and game downloads takes hours

I have several issues with the Xbox one. The first would be the fact that anytime you want to play a new game it takes hours for the Xbox 1 to download so that you can play. Most times by the time it does download I don't have time to play. With
the games that came on the system that I had to download and the games that I have bought so far, it takes up a pretty good amount of space. Looks like the Xbox 1 doesn't have enough storage to begin with. I like being able to put a game in and play right
away not hours later

:)

 

Updates take hours to download

Thanks for answering! Ive not got a clue - been trying to get blops2 game update for about 50 mins now - 90% done.

Internet is with sky - I've recently changed, and was appalling with previous ISP also, so it's got to be Xbox rather than Internet.

 

Updates take hours to download

Hi,

Can you run a speedtest by going here? And also a pingtest by going
here?

It would also help to know how your Xbox 360 is connecting to the internet? Wired/Wireless?

 

Hey there CHANTELLAJ!

Sorry to hear about the issues! First, if you are continuing to experience slow download speeds, I recommend checking out our troubleshoot slow game
or app downloads on the Xbox One page for some helpful steps. As you are going through the listed steps, be sure to check your connection speeds and compare them to the example chart. As far as the issue with space, If you find your are running out of
storage space, you may want to look into getting an external storage device. Another way to free up space would be to uninstall any apps or games you are not using.
You can find out more information regarding external storage on our manage storage on Xbox One page. Give the suggested steps a try and be sure to let us
know the results. Thanks!