System Update Error 397F-4099-2800-0F00-C000-0034

A friend's son's Xbox 360 was disconnected from the internet for about 6 months, and recently it was connected back to online with a wireless adapter (360 is one of the original Pro consoles without wireless built in). An attempt was made to download the
latest dashboard update to the 360, but every time it has been turned on since attempting to update the system the same process & error message repeats.

It will boot and go to a screen indicating it is attempting to download/install the update but it immediately fails to the "397F-4099-2800-0F00-C000-0034" error screen.

I have tried disconnecting & reconnecting the wireless device, did nothing. I have written the update to a CD and booted the xbox with it in the drive, same error. I tried booting the system with the update on a USB, again no effect and same error message.
The xbox does not appear to recognise the USB or CD, it doesn't seem like it's even trying to install from these sources.

Is there any way I can complete the update? Why is the xbox failing to update from any source? Any help would be massively appreciated as the school holidays have just started!!!

:)

 

System update error has stopped

I turn on console and goes directly to system update stopped. The status codes are 397F-2800-0F00-C000-0034

 

"Please insert the disc to continue the update" - error code 3F4B-4099-2800-0F00-C000-003A (the last A may be a 4)

I wonder if I should try this update instead, which is different (the first one I tried was 12413, and this one is 16547):

support.xbox.com/.../system-update-help

The error code is 3F4B-4099-2800-0F00-C000-0034

 

Hello "CasperJazz01",

I am sorry about the error you are getting. I will try my best to help you out there. So I see you are getting the error "397F-4099-2800-0F00-C000-0034". This error is a known issue when it comes to updating. You can check out this post that can possibly
lead to your solution:
forums.xbox.com/.../166045.aspx

If this does not work, I suggest calling 1-800-4-my-xbox (1-800-469-9269). If they can not help you, then they'll ask you to send in your console and if it's under warranty, you can get a replacement plus Gold Membership for your time. I hope this issue
gets fixed, enjoy your holiday. Have a nice day.

 

Thanks for all your help, I'm aware it might be beyond simple fixes I can do at this point! I'll try contacting Xbox Support directly and see what I can do next

 

OK MY ERROR IS SYSTEM UPDATE

THE CODE IS 3CD6-3F4A-2800-0F00-C000-0034

 

Hey there, CalmestOregon2! This thread is a bit old. Please check out that link that Valkyrie posted above. If you are unable to get rid of that error code with the steps in that link, please post up a new thread detailing what you're running into and troubleshooting
you've completed. This way we can get you the individual support that works best on the forums.