system error. contact xbox customer support

Hi there,

Thank you for keeping us updated. Unfortunately you will need to replace the hard drive since I don't think there is a way to fix this. You can find hard drives for your model of Xbox 360 online from Amazon but unless you had your data backed up to the Xbox
Live cloud, that saved profile data is lost due to corruption.

Apologies but if nothing in this thread helped, you will need to replace the hard drive.

no I'm on a xbox 360 S and the error code that displays is E 69 its my hard drive how can I fix it i have no usb keys and all my backups are in hard drive

have you tried power cycling your console? https://support.xbox.com/en-GB/xbox-one/console/power-cycle-console

Hi there,

Apologies but it does seem your hard drive has a hardware failure. Please refer to step 2 in this support article titles,

"Error code E69 occurs when using your Xbox 360 console", which states that if your console turns on without the hard drive in then the HD has a hardware failure and will need to be replaced.

There are some other solutions on that webpage but if a new hard drive does not solve the issue then the console itself will need to be repaired or replaced.

Hi there!

Please take a look a this support page on how to clear your system's storage cache and follow all of the instructions:

https://support.xbox.com/xbox-360/console/clear-system-cache

1. 
   

If that doesn't help follow these steps to roll back the update:

Roll back and then reinstall system updates. To do this:

1. Press the Guide button on your controller.
2. Go to settings and select System.
3. Select Storage.
4. Enter the following button sequence: X, LB, RB, X, LB, RB, X.
   
5. Select the option to roll back all system updates that are installed. The console will restart automatically and then download the updates again.

Let us know if this helps!