Syncing Xbox controller trashed after update

Discus and support Syncing Xbox controller trashed after update in XBoX on Consoles to solve the problem; I had my Xbox controller connected to my Xbox series X and pc via Bluetooth. From the controller being off I would hold the sync button and it would... Discussion in 'XBoX on Consoles' started by King_Cronecker, Sep 24, 2023.

  1. King_Cronecker
    King_Cronecker Guest

    Syncing Xbox controller trashed after update


    I had my Xbox controller connected to my Xbox series X and pc via Bluetooth. From the controller being off I would hold the sync button and it would automatically connect to the pc. Similarly, if the controller was off and I pressed the Xbox button it would turn on the Xbox and nothing else. I just updated the controller. This whole system of syncing and connecting has been completely trashed. When I hold the sync button now the controller just hangs flashing for 3 minutes, windows says it's connected but the controller is unresponsive. It eventually connects. And then when I turn the controller off and back on again, when I press the Xbox button it now connects to the PC. The only way it seems now to switch between my pc and Xbox is to turn on the Xbox with the controller, double tap the sync button to transfer over to the PC and then turn off the Xbox on the console itself. This is a nighare. It worked so well before now it's totally trash. I can't roll the firmware back. Is this a purpose firmware alteration or is it some horrible bug or faulty update? Maybe there's a new method I'm missing. Any help would be much appreciated.

    :)
     
    King_Cronecker, Sep 24, 2023
    #1
  2. Marrion_Y Win User

    Syncing Xbox controller trashed after update

    Hi King_Cronecker,

    Welcome to Microsoft Xbox Community Forum. I understand that you're experiencing issues with syncing your Xbox controller after an update. Let's see if we can get this resolved for you.



    Firstly, have you tried resetting your controller? To do this, press and hold the small button on the back of the controller for about 5 seconds until the Xbox button starts flashing. Then, try syncing your controller again by holding down the sync button on the controller and the sync button on your Xbox or PC until they connect.



    If that doesn't work, please check this article and follow the troubleshooting steps provided: The Xbox Adaptive Controller won’t connect to my Xbox or Windows device | Xbox Support



    If in any case issue persists, please reach out to our live Xbox support for further assistance through these steps:

    1. Go to: Contact us | Xbox Support
    2. See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)
    3. If not, click on it then select the correct region that you are in.
    4. Check and confirm that you are within the available time of support under Contact times.
    5. Click Contact us
    6. Select the drop-down menu options that will match your concern.
    7. On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.
    8. On the next page, select either Chat online or Request a call option then follow or enter the needed details.
    If still you are unable to reach our live support through those steps above, go back to this page: Contact us | Xbox Support then select the Ask a question option under Try our virtual agent section and enter this exact phrase: Talk to an agent.

    Kind regards,
    Marrion
  3. Marrion_Y Win User

    Syncing Xbox controller trashed after update

    Hi King_Cronecker,

    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Thank you for understanding.

    Kind regards,
    Marrion
  4. Christopher#L Win User

    How to sync Xbox One controller without turning on my Xbox?

    Double-clicking the sync button on the Xbox One controller right after turning it on just delays the Xbox turning on and it eventually syncs with the controller again. Apparently, the feature was implemented for the Xbox Series controller since you can go straight into sync without turning on the controller or the Xbox just by holding down the sync button https://www.reddit.com/r/xboxone/comments/xnwdqf/til_you_can_put_the_controller_into_sync_mode/

    I just updated my Xbox One controller and it's still the same thing. So hopefully it can be implemented as an update if nothing physical in the Xbox One controller prevents it from being possible. I hope someone in the Dev team can see this.
  5. TandooriPlum11 Win User

    Three new controllers sync but turn off 1 second later

    I'm having this same issue after updating to the last dashboard, my controllers cant sync anymore with the sync button on the console but they work in other consoles with the same dashboard, I believe there's something wrong with the last update... I've
    already tried every kind of solution, I can even tell that the sync buttons are working fine but they cant sync any controller, this problem started after the update reboot from firmware 15574...
  6. artileryboy Win User

    October's update made my console garbage

    Same here... When you turn on the xbox one x (didnt check if it happens with xbox one s) from the controller, about 5 seconds after that it looses sync to it and wont re-sync until you shut down the controller and turn it on again, tried it on 3 different
    consoles with 6 different controllers, all that happened after the last update
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Syncing Xbox controller trashed after update

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