Syncing Data Issue

Discus and support Syncing Data Issue in XBoX Games and Apps to solve the problem; I'm trying to play Minecraft but it can't get my latest saved data. I keep trying again but it still fails. If I use offline my worlds are not there. I... Discussion in 'XBoX Games and Apps' started by jugohugomugo987, Dec 24, 2019.

  1. Syncing Data Issue


    I'm trying to play Minecraft but it can't get my latest saved data. I keep trying again but it still fails. If I use offline my worlds are not there. I keep trying to sync but it keeps failing.

    :)
     
    jugohugomugo987, Dec 24, 2019
    #1
  2. Flymonkey102 Win User

    Sync data issue

    No it will not provided you've been playing online. It will just pull your cloud save.
  3. Kiesey Win User
  4. Frizio I iB Win User

    Data Sync Issues

    hey there :)

    I don't think you can do it...

    Cause when you choose one, the other is automatically deleted on the cloud saves :S
  5. OpticRJames Win User

    Syncing data issue

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please try the following steps one at a time to resolve the issue:

    Solution 1: Do a power cycle to clear the cache of the console

    1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

    2. Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait 10 seconds. This step resets the power supply.

    3. Plug the console power cable back in.

    4, Press the Xbox button on your console to turn on the Xbox console.

    Solution 2: Try setting up manual DNS settings.

    1. Please go to Settings > Network > Advanced Settings > DNS settings >> manual

    2. Primary DNS: 208.67.222.222

    3. Secondary DNS: 208.67.220.220

    Solution 3: Please try setting up a mobile hotspot connection using your phone, then connect the console to the hotspot connection. Try syncing your game data and see if it works.

    Solution 4: Do a factory reset.

    1. Press the Xbox button to open the guide.

    2. Select System > Settings > System > Console info.

    3. Select Reset console.

    4. Reset and keep my games & apps.
  6. XBF Leo G Win User

    Sync data issue

    Hello SPECTRE_KENNEDY,

    Thank you for keeping up with us. The option to clear local saved data removes saved data from the console itself. As long as the console has a connection to Xbox Live, saved games are automatically stored in the cloud. If you have any games that you have
    played while offline, we recommend going online with those games to upload the saved data to the cloud. Once all you saved data is secured on the cloud, we suggest clearing the local saved games. Sometimes an account may have trouble with collecting the saved
    data from the cloud. This is where clearing local saved games can help. The option to clear local saved games will re-sync the saved data from the cloud to your account. We hope this helps!
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Syncing Data Issue

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