Synchronisation XBOX LIVE bloqué

Thanks for letting us know, LovableWindow8!

The Age of Empires Support Page has some information and steps you can take to troubleshoot that error message further.

If those steps don't help, we'd recommend making a new thread in the
Age of Empires Support Forums regarding this issue - they'll be best able to work with you directly from there.

Solution 2: Check your achievement progress online

You can check the progress of your achievement online to verify that your console has synchronised with Xbox Live.

To view your achievements online:

1.Sign in at xbox.com and select Achievements.

2.Select the title of the achievement you're trying to unlock.

3.If the achievement appears under “Achievements,” it's already unlocked.

If the achievement appears under “Locked Achievements,” either the console isn't yet synchronised with Xbox Live or the achievement was not successfully unlocked.

Hey XxNightvHawkxX

Sorry you're experiencing troubles

There is a recognised problem with Xbox One Achievements and Challenges not being awarded properly, and solutions are at the following link:

support.xbox.com/.../troubleshoot-achievements-challenges

You have the following options to try:

- Double check your achievement progress on your console. If you completed the requirements to unlock the achievement on your console but it doesn't show, it may not be synchronised with Xbox Live. Allow up to 72 hours for this synchronisation to take place.

- Check your achievement progress online. If the achievement appears under "Achievements" it is unlocked. If the achievement appears under “Locked Achievements,” either the console isn't yet synchronised with Xbox Live or the achievement was not successfully
unlocked.

- Ensure you're connected to the internet / Xbox Live. If a completed achievement hasn't appeared online after 72 hours, your console may not be connected to Xbox Live. If you completed an achievement or challenge while offline, you won't receive related
notices or rewards until you connect to Xbox Live.

- Restart your console. Restarting your console will ensure that any achievements awaiting synchronisation on the console are re-sent to Xbox Live.

- Remove and redownload your account. The account information stored on your console may be out of date. To update your account information, delete and then redownload your account.

If you're still having trouble, let us know and we can go further.

Hey there M4MIMUM A554ULT,

Sorry you're experiencing troubles

There is a recognised problem with Xbox One Achievements and Challenges not being awarded properly, and solutions are at the following link:

support.xbox.com/.../troubleshoot-achievements-challenges

You have the following options to try:

- Double check your achievement progress on your console. If you completed the requirements to unlock the achievement on your console but it doesn't show, it may not be synchronised with Xbox Live. Allow up to 72 hours for this synchronisation to take place.

- Check your achievement progress online. If the achievement appears under "Achievements" it is unlocked. If the achievement appears under “Locked Achievements,” either the console isn't yet synchronised with Xbox Live or the achievement was not successfully
unlocked.

- Ensure you're connected to the internet / Xbox Live. If a completed achievement hasn't appeared online after 72 hours, your console may not be connected to Xbox Live. If you completed an achievement or challenge while offline, you won't receive related
notices or rewards until you connect to Xbox Live.

- Restart your console. Restarting your console will ensure that any achievements awaiting synchronisation on the console are re-sent to Xbox Live.

- Remove and redownload your account. The account information stored on your console may be out of date. To update your account information, delete and then redownload your account.

If you're still having trouble, let us know and we can go further.

Sorry you're experiencing troubles

There is a recognised problem with Xbox One Achievements and Challenges not being awarded properly, and solutions are at the following link:

support.xbox.com/.../troubleshoot-achievements-challenges

You have the following options to try:

- Double check your achievement progress on your console. If you completed the requirements to unlock the achievement on your console but it doesn't show, it may not be synchronised with Xbox Live. Allow up to 72 hours for this synchronisation to take place.

- Check your achievement progress online. If the achievement appears under "Achievements" it is unlocked. If the achievement appears under “Locked Achievements,” either the console isn't yet synchronised with Xbox Live or the achievement was not successfully
unlocked.

- Ensure you're connected to the internet / Xbox Live. If a completed achievement hasn't appeared online after 72 hours, your console may not be connected to Xbox Live. If you completed an achievement or challenge while offline, you won't receive related
notices or rewards until you connect to Xbox Live.

- Restart your console. Restarting your console will ensure that any achievements awaiting synchronisation on the console are re-sent to Xbox Live.

- Remove and redownload your account. The account information stored on your console may be out of date. To update your account information, delete and then redownload your account.

If you're still having trouble, let us know and we can go further.