sync two accounts

Discus and support sync two accounts in XBoX on Consoles to solve the problem; I had my Xbox One stolen last November. I decided to wait for and now have an Xbox One X. I set up an account that got my previous gamer tag (I guess... Discussion in 'XBoX on Consoles' started by theiscott, Nov 13, 2017.

  1. theiscott
    theiscott Guest

    sync two accounts


    I had my Xbox One stolen last November. I decided to wait for and now have an Xbox One X. I set up an account that got my previous gamer tag (I guess through my phone number??). I cannot find any of my previous purchases for online games I had purchased
    or any other information outside of the gamer tag. Help?

    :)
     
    theiscott, Nov 13, 2017
    #1
  2. SPITFIRE-SIX
    SPITFIRE-SIX Guest
    Xbox is telling me to get Gold even though I have it?

    Another way to attempt to fix this, is to remove the account from the xbox in settings->accounts-> remove accounts. After that is removed login with that gametag again to force the console to fetch your live subscription data. In rare cases your Xbox account and live account will lose sync.
     
    SPITFIRE-SIX, Nov 13, 2017
    #2
  3. Xbox gamertag transfer help

    Did you create an offline account on your 360? It also sounds like you created a new account on your One. If this is the case you can't merge the account data. If they are the same account then you should be able to sync all your achievements just fine.
     
    RenegadeMoose, Nov 13, 2017
    #3
  4. M3tal Daz3 Win User

    sync accounts

    If by sync you mean merge the two accounts that is not possible
  5. Christyna64 Win User

    Achievement "Warlord" in Halo 5 will not unlock.

    Sometimes achievements take a day or two to sync to your account.
  6. KJC618 Win User

    controller won't sync with console (already tried new batteries) all lights flashing

    these are Microsoft controllers and I have been through the sync process with them and they will occasionally sync for a minute or two but not stay synced.
  7. Just a Volunteer Win User

    Can’t add my Master card to xbox

    Sync your console with the same account as your PC.

    Your Microsoft account is the determining factor.

    Xbox account is a Microsoft account. Don't confuse the two.

    The account may have a gamertag attached to it.

    2FA access to your account with the Authenticator app on mobile is a simple step to sync.

    You may need to factory reset the console and re-input your details, but this shouldn't be necessary, all things said and done.
  8. onyxishere Win User

    controller wont synce

    The controller does need to be synced. There are two options to do this.

    1. Use the sync button beside the USB port

    2. Hold the controller in front of the Kinect to sync automatically.
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