Symbicort ad causes problem with mouse

Hello Elfere

Welcome to Microsoft Community.



Regarding to your information I assume that you can't use the G604 in Starwars Battlefront 2.



It seems that is a Mouse compatibility issue that causes your problem. Because this game detected your mouse as another type of mouse,

the game is published in 2017 and the G604 is published in 2019 so in this game may the mouse not be added.

You can try to change the keyboard in the Ghub use the profile that links to a specific game instead of all games and run the Ghub as administrator.



If there is anything not clear, please do not hesitate to let me know.



Best Regards,



Tommy-MSFT | Microsoft Community Support Specialist

Hi，Maty Ptáček

 Welcome to Microsoft Community. 

I would like to know more about you. May I ask if this happens to you only when you play the game? What brand of mouse are you using? Does it have its own "button mapping"?

If so, I would suggest trying to uninstall the mouse driver in the device manager, it will usually re-download automatically or restart the computer and the system will also download the mouse driver automatically. (Open the device manager by searching directly in the search bar - open the mouse and other pointer devices - uninstall the mouse driver) Try to see if you can solve the problem.

It is also possible that the game buttons cause problems, there may be special buttons that are caused when certain buttons are pressed in combination with the mouse and keyboard. Do you only have this problem when playing a particular game?

If your problem is not solved, we hope to get more information, I believe it will be more helpful to solve the problem

Best Regards,

Logan-MSFT | Microsoft Community Support Specialist

Is your keyboard and mouse working on other compatible games? Maybe the keyboard and mouse isnt compatible? I know my mouse wasnt support at first then support was added for it later.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good morning

Check the batteries of your mouse to ensure they have sufficient power.

Try using a different mouse to see if the problem persists.

Make sure your Xbox One controller is fully charged or plugged in, as a low battery can sometimes cause issues.

Check your mouse settings within Roblox to see if any settings may be causing the issue. You can access the settings by pressing the escape key while in-game and then selecting the "Settings" option.

Try adjusting the sensitivity of your mouse within Roblox to see if that helps.

Personally i do not have a problem playing against someone who is using keyboard and mouse, I used to play on pc with a gamepad instead of mouse and keyboard and never noticed any difference between players.

I am also glad to see that keyboard and mouse support is being added to World of Tanks soon, Personally i won't stop using a gamepad.

The decision to implement keyboard and mouse is actually down to each individual developer and not microsoft so it would be upto them to decide if they can restrict matchmaking.