Switching itself off???

Discus and support Switching itself off??? in XBoX on Consoles to solve the problem; Ok so yesterday my xbox one wouldn't load past the title screen of any game I inserted into the drive? Then it would switch itself off? even if I... Discussion in 'XBoX on Consoles' started by Jonnymac74, Jan 14, 2014.

  1. Jonnymac74
    Jonnymac74 Guest

    Switching itself off???


    Ok so yesterday my xbox one wouldn't load past the title screen of any game I inserted into the drive? Then it would switch itself off? even if I ejected the disc to try another it would just switch itself off straight away. So thinking I had a hardware
    failure I registered the console and requested a service or repair, only the link for printing the postal label didn't work. I now have an order number for my xbox service or repair, but I'm unable to print the label. So today I switch the xbox back on to
    double check and remove a disc if theres one inside and its seems to be working fine? So has anyone had this problem and is it the start of something serious? How do I cancel the service if I need to, or should I send it for a service/repair?

    Thank you

    :)
     
    Jonnymac74, Jan 14, 2014
    #1
  2. Nighthawk BE
    Nighthawk BE Guest
    Console switching on itself

    Since a few weeks, my Xbox One console switches on automatically now and then.

    No one is around, nothing is near the console but suddenly I hear it switching on.

    Is this a known problem and how can it be solved?
     
    Nighthawk BE, Jan 14, 2014
    #2
  3. Mister Cizl
    Mister Cizl Guest
    Console switching on itself

    Hey Nighthawk BE! Are you a preview member at all? Additionally, are you using energy-saver or instant-on mode? Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Cizl, Jan 14, 2014
    #3
  4. geekfather
    geekfather Guest

    Switching itself off???

    Hey Jonny

    Until we see updates rolling out to fix various issues I would recommend doing the following when you run into weird things like this:

    1: Push the console power button for 5-10 seconds until I turns off

    2: Unplug the power cord from the console - (has to be from the console)

    3: Wait 30 seconds

    4: Plug back in and power up console with button

    Should hopefully be working okay now. If not let us know Switching itself off??? :)

    I believe you can contact support to cancel your repair order.
     
    geekfather, Jan 14, 2014
    #4
  5. Jonnymac74
    Jonnymac74 Guest
    Thanks axemator, it seems to be working fine now. I'll see how the next few days go and if the problem returns
     
    Jonnymac74, Jan 14, 2014
    #5
  6. Hi I've just encountered this so I have just unplugged it from it power cord and will leave till tomorrow night and will let you guys know if it works
     
    ss BAD BEAR ss, Nov 5, 2015
    #6
  7. Mister Beep
    Mister Beep Guest
    Hey ss BAD BEAR ss,

    Since this thread is fairly older, I suggest posting a new thread if the issue persists after trying that step. That way the awesome community here can provide support tailored to you! Switching itself off??? :)
     
    Mister Beep, Oct 31, 2018
    #7
  8. Jonnymac74 Win User

    Switching itself off???

    Thanks axemator, it seems to be working fine now. I'll see how the next few days go and if the problem returns
  9. Mister Beep Win User

    Switching itself off???

    Hey ss BAD BEAR ss,

    Since this thread is fairly older, I suggest posting a new thread if the issue persists after trying that step. That way the awesome community here can provide support tailored to you! :)
  10. ss BAD BEAR ss Win User

    Switching itself off???

    Hi I've just encountered this so I have just unplugged it from it power cord and will leave till tomorrow night and will let you guys know if it works
  11. geekfather Win User

    Switching itself off???

    Hey Jonny

    Until we see updates rolling out to fix various issues I would recommend doing the following when you run into weird things like this:

    1: Push the console power button for 5-10 seconds until I turns off

    2: Unplug the power cord from the console - (has to be from the console)

    3: Wait 30 seconds

    4: Plug back in and power up console with button

    Should hopefully be working okay now. If not let us know :)

    I believe you can contact support to cancel your repair order.
  12. teozka3 Win User

    Xbox One switch off itself

    Warrety is not valid more. Even though the fix would be cheaper than the new console, the problem may come again. I also don't think they will fix anything under 100 euros. If the problem is more demanding, it would even be crazy to continue with this
    console
Thema:

Switching itself off???

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