Switching consoles

SethMcintosh · Sep 3, 2020

Recently my xbox has had a motherboard failure, so i was planning on getting a new one. However, my old xbox had my account on it and i lost my email and password to it about 2 years ago, i am wondering if i put the
hardrive from my old xbox into a new one will it boot as if it was the same console with my profile already on it, or would i still have to try to sign in? My issue is that microsoft locked my account because i tried to get in it too many times and im in a
pickle. I feel there is no real proof i can give that the account is mine but i assure you it is and i am 100% against fraud but this is a last resort of help. Anybody?

:)

YengD.

Hi bigbadjt,

I am sorry to hear that your console is not working.

Given the situation you mentioned above, it seems an issue with the power supply unit. But I would best advise you to try another power supply on your console (you can borrow one from your friends/relatives that has the same device) if possible. If the same
issue persist, you can process an order here -
devicesupport.microsoft.com/en-US. Cheers!

dempup

Hi Seth.

We can't advice you on self maintenance of your xbox console, but i would recommend you try the Forgot microsoft account
solution to recover your email, and then you will be able to reset your password after that is done.

J4CK93

As you have already tried to power cycle your xbox. Try this boot procedure to access trouble shoot mode. You may need to offline update your console in addition to booting in safe mode.

Follow this video:

https://www.youtube.com/watch?v=hYdza-udoi0

G v zauBerBerg

If the ONE is turning off after a while it could be overheating - like Morveous said!

Please check that nothing block the fan or the airstream and take a look here

Maybe another reason could be your settings in the energy safe-mode / xbox one power off time on inactive!??

Morveous

Sounds like its overheating. Does it have enough ventilation?

Switching consoles