Switching accounts

StipuledRiver6 · Mar 9, 2018

I have a parent account and kids account. I stopped playing on the kids account and used the parent account for around 3 years. I want to separate the parent account and kids account so I could only use the kids account which will be turned into an adult
account. All of the games are digitally downloaded on the parent account. There are no disks. Is there any way that I could get all of the games/dlc/apps that I paid for on the kids account after separating them?

:)

LX12SQ · Mar 9, 2018

Switching Accounts

I'm looking for some help. I originally had my parent's netflix account attached to my Xbox live acct (with their permission) but I recently just got my own and I wanted to swap the accounts. I've followed all the online steps, and even under the netflix
side of things tried to manage my devies, but nothing shows up under either acct to manage, or change, etc. I've also gone through and deleted the Netflix app and re-downloaded it multiple times, however it doesnt allow me to re-sign in, it auto goes back
to my parents account. Any help is greatly appreciated, thanks.

onyxishere · Mar 9, 2018

Switching Accounts

Here is a link to the error code you provided.

support.xbox.com/.../error-code-8016fe6d

If you cannot change the email address associated with your gamertag then perhaps one of the issues listed at the top of the article applies to you. You can either check this at commerce.microsoft.com or contact phone support for more assistance. If you
live in North America dial 1-800-469-9269

HAZMAT RADIO · Mar 9, 2018

You can't transfer licenses or content from one account to another.

The accounts Parent / Child are separate accounts. The parent account just manages the child account.

The child account will remain a child account until the birth date that was used for that account reaches the age of 18.

bowski477

You can change the email address associated with the account using the steps
here. That would make the whole account fall under his email address.

onyxishere

Sorry to hear it. If both accounts have separate emails then you simply need to log out of this one and into the other one.

If, somehow, you managed to use the same email address for both accounts then you'll need to move one to a different email address. You can do that by following the instructions at the following link.

support.xbox.com/.../change-email-sign-in-for-microsoft-account

Mythic xSagex

[quote user="Zynq x RapidZz"]but why can't you use your old profile?[/quote]

Because the other account he has is gold

ajinga66

https://account.microsoft.com/devices/

Delete all devices and log back in.

steeledwand7664

Let me see if I can explain things for you.

Xbox Silver (free does not cost anything)- Just a regular Microsoft(MS) account with an Xbox profile attached to it. Can play single player/campaigns on games.

The following are subscriptions.

Xbox Gold- Same as silver but can play multiplayer and use the Xbox chat to chat with friends. Also eligible for games with gold.

Xbox Game Pass Console- Netflix type subscription for Xbox One that as long as you have this subscription you can play the download/install and play the games that are in the vault. Can only play the games on the Xbox One console.

Xbox Game Pass PC- Same as Xbox game pass for console But for PC only.

The three subscriptions above can be bought by themselves.

Then you have the choice of

Xbox game pass ultimate- Which is a mix of all three of the subscriptions which is the best option for your money if there are games that are in the vault that you like to play.

The following is a link that explains things more for you.

Game Pass Info

Now when you say that you are trying to look up games are you talking about games for the game pass?

Games with gold?

Or what games are you trying to look at?

The following is a link about the games with gold.

Games WIth Gold Info

Now with this basically MS gives you 4 games a month for free (these are games that MS chooses you do not get to choose them)

They are 2 Original Xbox/Xbox 360 games and 2 Xbox One games.

The original/360 games are yours to keep. The Xbox One games you have to choose to get them during the promotion and as long as you have an active xbox live gold subscription (including what comes with the ultimate) you will have the license to play the
Xbox One games.

I am guessing possibly that you have just the Xbox live gold subscription which allows you to play multiplayer/chat with your friends through xbox live and get the games with gold. The games with gold are the only ones that are currently available to get
with just the regular xbox live gold.

I hope this helps you out with the questions that you have and if you have anymore just let us know.

Switching accounts