Suspensions

Discus and support Suspensions in XBoX on Consoles to solve the problem; So, I have been suspended a couple of times in the past for voice communications, and I will admit in the past I would get a little heated with others,... Discussion in 'XBoX on Consoles' started by OneKiller5677, Sep 10, 2017.

  1. Suspensions


    So, I have been suspended a couple of times in the past for voice communications, and I will admit in the past I would get a little heated with others, but since then I have learned that it's not worth getting upset and possibly suspended over a video game
    for. So within the past 6 months or so if someone made a rude remark, I would never make one back. I'd either laugh it off and tell them to not get so upset over a video game, or I would ignore it completely. But recently, I was suspended from voice communications
    and then suspended from Xbox Live the following day. Xbox enforcement told me that I was engaging in abuse, threats, trolling, written or verbal abuse, network manipulation, etc. when I had done none of that. I was banned from Xbox Live when I never use my
    microphone or respond to hateful messages. I'm curious as to why I am suspended but never given a specific reasoning as to why I'm suspended. I suggest that instead of computers, Xbox Enforcement talks to people and gives a direct line to them so that they
    can understand and provide information to those who are having problems with account suspensions. It saddens me that I go to work and school, and when I do have time off I like to play, yet I'm suspended for a reason that I'm not given.... just a broad general
    statement basically saying "Oh yeah, you might have done one of these things... but we can't tell you which one, you're just suspended because we say so". Am I being hacked, someone is sending hate mail from my account? Maybe parties of kids are spam reporting
    me because I'm not as good as them at a video game?

    But am I the only one that's been suspended when they have no Idea what they've done? I'm honestly sick of being accused of something and never given an explanation as to what I even did. I hope Xbox Enforcement could fix something about this and make their
    paying customers happy.

    :)
     
    OneKiller5677, Sep 10, 2017
    #1
  2. Kirsty
    Kirsty Guest
    Meaningless Suspension

    Meh, 99.9% of the time suspensions are given because you HAVE done something wrong. I've rarely seen the enforcement team get it wrong.
     
    Kirsty, Sep 10, 2017
    #2
  3. LeonAsylum82
    LeonAsylum82 Guest
    suspensions

    i just got in my storefront on forza 4 & everything says under review can anyone help
     
    LeonAsylum82, Sep 10, 2017
    #3
  4. Dadwhite
    Dadwhite Guest

    Suspensions

    You mentioned that you might be hacked. If you think this is the case, you need to contact Xbox Love Support by Phone and have them open an Unauthorized Access Investigation on your account if you truly believe this to be the case.
     
    Dadwhite, Sep 11, 2017
    #4
  5. Ricardo Lechuga Win User

    Suspension But No Suspension?!?

    Hi CorruptedPulse1! My name is Ricardo an independent advisor ready to help you with this situation!

    If you haven't received an email notification for the enforcement action you need to do this

    Please perform a power cycle reset, follow these steps:

    Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    Remove the account from the console

    Restart your Xbox One console. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center. Select Restart console and then select Restart. (If the console appears to be frozen, press and hold the Xbox button  on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

    After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    If you are using a router, plug in the router and wait for all the lights to return to their normal state.

    Download the account again to the console
  6. Daft Badger Win User

    Suspension On Top Of Suspension

    Because you are the one that is suspensded from comms,not your friends.

    Anyway,the enforcement team don't use the forums.

    For info on any enforcement action you have you can go to the enforcement site
    here where you can also file for a case review if eligible.

    Your 2nd suspension would be for a separate offence that happened before you were issued your first suspension.
  7. ngocphi Win User

    Suspension On Top Of Suspension

    You only serve one suspension at a time however if they find something else that violates the terms of a use while are investigating the previous report that's when as daft mentioned when they add another which queues after the previous one finishes

    Best bet be human and you can join the rest of 99.9% of live and be suspension free
  8. Smwutches Win User

    Suspension and permanent suspension

    Yes, you only get one chance for a case review. If the enforcement team upholds their decision, there is nothing else that can be done.

    There have been cases where the enforcement team have overturned bans, but they're only overturned if the enforcement team determines they made a mistake when issuing the suspension/ban.
  9. Davonics Win User

    Suspension and permanent suspension

    thanks for your attencion i really appreciate it.

    i would like to ask, do you know if thw case review is only one time and permanent? do you know if has anyone's permanent suspension ever been changed? or if you know where I can find this information?

    thanks for you attention.
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Suspensions

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