Suspension

Discus and support Suspension in XBoX on Consoles to solve the problem; unfortunately I got suspended for something that was never intentional. In my opinion this suspension should be uplifted because again in my opinion I... Discussion in 'XBoX on Consoles' started by Quaa Gotti, Jan 13, 2018.

  1. Quaa Gotti
    Quaa Gotti Guest

    Suspension


    unfortunately I got suspended for something that was never intentional. In my opinion this suspension should be uplifted because again in my opinion I did no wrong. If someone can write me back so we can get this situation handled, they’ll be great

    :)
     
    Quaa Gotti, Jan 13, 2018
    #1
  2. Kirsty
    Kirsty Guest
    Meaningless Suspension

    Meh, 99.9% of the time suspensions are given because you HAVE done something wrong. I've rarely seen the enforcement team get it wrong.
     
    Kirsty, Jan 13, 2018
    #2
  3. LeonAsylum82
    LeonAsylum82 Guest
    suspensions

    i just got in my storefront on forza 4 & everything says under review can anyone help
     
    LeonAsylum82, Jan 13, 2018
    #3
  4. HAZMAT RADIO
    HAZMAT RADIO Guest

    Suspension

    You'll need to go to the enforcement site to check when the suspension will be lifted.

    Xbox Enforcement does not monitor these forums.

    1) For account suspensions or bans sign in at this site with your account at
    https://enforcement.xbox.com


    2) No one here on the Xbox Forums or at Xbox Support can provide the reason or proof why you were banned.

    3) No one here on the Xbox Forums or at Xbox Support can change the state of ANY suspension or ban.

    4) Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

    - "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

    Xbox Enforcement | How Do I

    5) A suspension or ban on the account is imposed when there has been a violation of the Code of Conduct or Terms of Use.

    - Note: If the violation was significant, the account may face consecutive suspensions and the device could be suspended as well.

    Code of Conduct -
    https://enforcement.xbox.com/en-US/home/codeofconduct


    Xbox.com Terms of Use -
    https://www.xbox.com/en-US/Legal/XboxComTOU?xr=footnav


    6) If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

    - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.

    - Note: Currently, Xbox device bans are not eligible for Case Review.

    Case Review -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6


    7) If someone is making offensive remarks to you, do not reply back to them. Report and block them.

    - If you're in a party chat and offensive remarks are being made. Your account may receive a suspension just for being in that party if the party is reported.

    Submit a report on Xbox One -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic2-0


    8) It's your account and you're responsible for it. If you let a friend use your account and they violate they Code of Conduct or Terms of Use with your account, then it's your account that will be penalized.
     
    HAZMAT RADIO, Jan 13, 2018
    #4
  5. Ricardo Lechuga Win User

    Suspension But No Suspension?!?

    Hi CorruptedPulse1! My name is Ricardo an independent advisor ready to help you with this situation!

    If you haven't received an email notification for the enforcement action you need to do this

    Please perform a power cycle reset, follow these steps:

    Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    Remove the account from the console

    Restart your Xbox One console. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center. Select Restart console and then select Restart. (If the console appears to be frozen, press and hold the Xbox button  on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

    After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    If you are using a router, plug in the router and wait for all the lights to return to their normal state.

    Download the account again to the console
  6. Daft Badger Win User

    Suspension On Top Of Suspension

    Because you are the one that is suspensded from comms,not your friends.

    Anyway,the enforcement team don't use the forums.

    For info on any enforcement action you have you can go to the enforcement site
    here where you can also file for a case review if eligible.

    Your 2nd suspension would be for a separate offence that happened before you were issued your first suspension.
  7. ngocphi Win User

    Suspension On Top Of Suspension

    You only serve one suspension at a time however if they find something else that violates the terms of a use while are investigating the previous report that's when as daft mentioned when they add another which queues after the previous one finishes

    Best bet be human and you can join the rest of 99.9% of live and be suspension free
  8. Smwutches Win User

    Suspension and permanent suspension

    Yes, you only get one chance for a case review. If the enforcement team upholds their decision, there is nothing else that can be done.

    There have been cases where the enforcement team have overturned bans, but they're only overturned if the enforcement team determines they made a mistake when issuing the suspension/ban.
  9. Davonics Win User

    Suspension and permanent suspension

    thanks for your attencion i really appreciate it.

    i would like to ask, do you know if thw case review is only one time and permanent? do you know if has anyone's permanent suspension ever been changed? or if you know where I can find this information?

    thanks for you attention.
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Suspension

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