Suspension without my case legitimitaly being reviewed.

Discus and support Suspension without my case legitimitaly being reviewed. in XBoX on Consoles to solve the problem; I have a suspension upheld for something I haven't even done... I've been with my fire department and away from my Xbox. No one has my passwords or... Discussion in 'XBoX on Consoles' started by Trojan Ducky19, Feb 3, 2017.

  1. Suspension without my case legitimitaly being reviewed.


    I have a suspension upheld for something I haven't even done... I've been with my fire department and away from my Xbox. No one has my passwords or info. I clearly stated that I have proof of where I've been and I'd like to discuss this further. I get a
    reply back saying I've used sexual conduct???? Who in their right mind even does that crap?? I talked with a ambassador online and even he said the system needs to be vetted. Microsoft Xbox chat also thinks it's a load of crap. Something needs to be done
    or the wrong person is going to get banned (lawyer) and file a lawsuit. I'd like to personally be able to plead my case in more than 500 letters and just one time. If I say I have proof, shouldn't you be allowed to at least show it???

    :)
     
    Trojan Ducky19, Feb 3, 2017
    #1
  2. I'm out of case reviews, I need to post another one.

    I want to post an honest case review on the Xbox Enforcement website to label my cause for my suspension
     
    SpiritedSaint, Feb 3, 2017
    #2
  3. WhaleRyder97
    WhaleRyder97 Guest
    Xbox extened my chat ban..

    Recently i had a chat ban case get reviewed but without my knowledge xbox extended my ban form sunday the 17th to the 25th which i have already spent 2 weeks without being able to chat to my friends.
     
    WhaleRyder97, Feb 3, 2017
    #3
  4. steeledwand7664 Win User

    I hate ban

    The reason for suspensions for short periods of time like that being ineligible for case reviews is because by the time the review is done the suspension would be over.
  5. steeledwand7664 Win User

    Was banned for the same message TWICE. No way to contact enforcement team to make sure it doesn't happen again.

    The thing is this with the suspension being so short it would not be eligible for a case review because by the time the review would be done the suspension would be over.
  6. Arminator Win User

    Enforcement suspension

    Every time someone reports you on Xbox Live, the console is gathering evidence and sends it in together with the report. All reports are checked by a real human being, so you aren't automatically (and unfairly) banned just because a group of people reported
    you.

    After the Enforcer reviewed the complaint and the evidence that came along with the report, they then decide if you should be banned or not.

    The same goes with the Case Review. If you have actual proof that makes it evident, that your suspension was in error, you can send it in as a Case Review, and again a real human being will go over the case again, takes your evidence into consideration and
    then either lifts the suspension, or if your Case Review brings no evidence that contradicts the original report, the suspension is being upheld.

    So without knowing the exact details of your case, the only thing you can do is to use the "Case Review" feature, and to make sure your case review is waterproof (i.e. not some lame "I did only sent an insult back because that guy insulted me. Suspending
    me for that is unfair!" or "I'm innocent, my brother/cousin/grandma was playing at that time").
  7. Smwutches Win User

    Suspended when I was neither online nor home?

    Unfortunately without being able to submit a case review, all you can do is wait it out. Suspensions are not always issued the same day the action took place as investigations can take time.
  8. KindGryphon Win User

    I can't apply for a review of my account getting suspended

    So my account has got a 24 hour review after I swore at a guy for team killing me in Rainbow Six Siege and I can't apply for a review. The button is there but there I can't actually press it, Is there a way to fix this?
    steeledwand7664 is correct. Suspensions lasting 24 hours dont qualify for a case review. The reason being is your suspension would be over before the case review would be finished.

    That being said the case review is so people can dispute a suspension if they were suspended by mistake and didnt actually break the rules. Since you admit you swore at someone then you broke the rules so a case review likely would just get upheld and the
    suspension would likely have stayed.
Thema:

Suspension without my case legitimitaly being reviewed.

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