Suspension was uplifted but still can’t play or talk online?

First check the enforcement site to verify that all suspensions are really over: https://enforcement.xbox.com/en-US

If all suspensions are expired, and you are therefore clear, try the following steps:

1. Remove your account from the Xbox.
2. Give your Xbox a power cycle.
3. Add your account back into the Xbox.
4. Attempt to use the social features now.

So I tried this today thinking that the maximum suspension would be 2 weeks, well it’s been 2 weeks and I still can’t play online games or talk/message other people. Is there such thing as a permanent suspension from chatting or playing online games? Also
I’m kind of mad considering it was my friend who logged into my account and changed my gamerpic and got me banned.

please fix asap uplift suspension

If you find that your suspension is no longer active try the following:

First check the enforcement site to verify that all suspensions are really over: https://enforcement.xbox.com/en-US

If all suspensions are expired, and you are therefore clear, try the following steps:

1. Remove your account from the Xbox.
2. Give your Xbox a power cycle.
3. Add your account back into the Xbox.
4. Attempt to use the social features now.

It's possible your suspension may have been extended due to other violations being discovered.

If nothing is showing on the enforcement site
here then contact support here & they should be able to tell you whether you have had your suspension extended or not but will not be able to do anything else.