Suspension still on xbox app

Hello Nopleasedon't,

Thanks for reaching out to the forums. We see you have an issue with a suspension. Unfortunately, support is unable to assist you in this issue. The enforcement team are the only ones that deal with suspensions. You can go to the
Enforcement site and check your bans/suspensions. As there is nothing more we can do on the forums. I will be locking this thread to prevent repetitive answers.

Thanks,

Brad

Please refrain from creating duplicate threads. https://answers.microsoft.com/en-us...xbox-app/a42221cb-8fbd-495e-8aaa-e9fc27d11f30

I don't have ANOTHER PHONE.

What you're suggesting for the app downgrade is semi-shady.

The app JUST updated and still has the incorrect account suspension message.

So that's 2 versions of the APP there that still have this issue.

The suspension already ended the 2 suspension ends in the same 5:00 hour i even looked in the site it still says that its still on but when i look at my record it says there is no active suspension all of them is completed i don't need to contact the team
i need someone who won't say the same thing over and over telling me that to check the site do you think i haven't checked the xbox app or site

Did you get banned from Xbox, and what device are you playing on?

If you are on Windows, go into Settings > Apps > Minecraft > Repair

If it still isn’t working, try going into Settings > Apps > Minecraft > Reset

NOTE: Resetting Minecraft will delete all worlds you have saved on Minecraft and everything in them. If you care about the contents of these worlds, you can go into the world settings and click “Export World” and you will get a .MCWORLD file downloaded to your computer, that you can double click after the reset to add back to Minecraft.

If this doesn’t work, go to enforcement.xbox.com and check if a suspension or ban is prohibiting your use of your account.

I actually got an enforcement action out against me for 1 day. This one day suspension was for swearing in chat. Anyways, it got lifted two days ago and I still can’t join. The funniest thing is I can’t contact support because the suspension is over and they forgot to lift it. Yesterday evening, they lifted it from the Xbox app, but still not from multiplayer games. We need an Xbox enforcement email to contact when there is a problem, and they don’t remove the suspension correctly.