Suspension perlanente

[Associate utilise une application de traduction, veuillez noter que des erreurs grammaticales ou une syntaxe incorrecte peuvent se produire]



Bonjour FournierSimon,



Il y a un problème avec la messagerie, et Microsoft est conscient de la situation et s’efforce de le résoudre.

Votre compte Xbox Live a fait l’objet d’une application en raison de violations du Contrat de services Microsoft. Nous ne pouvons pas fournir de détails spécifiques sur les suspensions individuelles, mais veuillez visiter enforcement.xbox.com pour voir des détails supplémentaires sur l’action et vérifier si vous êtes éligible pour que le cas soit examiné par l’équipe des politiques et de l’application.

Il n’y a rien que nous puissions faire activement ici; toutes les questions relatives l’application de la loi ou la suspension doivent passer par l’équipe d’application de la loi.

-Tali

There is an issue with the messaging, and Microsoft is aware of the situation and are working to resolve it.

Your Xbox Live account has received an enforcement due to violations of the Microsoft Services Agreement. We cannot provide specific details about individual suspensions, but please visit enforcement.xbox.com to see additional details about the action and check if you're eligible to have the case reviewed by the Policy & Enforcement Team.

There is nothing we can actively do here; all enforcement or suspension questions must go through the Enforcement team.

-Tali

Hi CorruptedPulse1! My name is Ricardo an independent advisor ready to help you with this situation!

If you haven't received an email notification for the enforcement action you need to do this

Please perform a power cycle reset, follow these steps:

Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

Remove the account from the console

Restart your Xbox One console. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center. Select Restart console and then select Restart. (If the console appears to be frozen, press and hold the Xbox button  on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

If you are using a router, plug in the router and wait for all the lights to return to their normal state.

Download the account again to the console

Because you are the one that is suspensded from comms,not your friends.

Anyway,the enforcement team don't use the forums.

For info on any enforcement action you have you can go to the enforcement site
here where you can also file for a case review if eligible.

Your 2nd suspension would be for a separate offence that happened before you were issued your first suspension.

You only serve one suspension at a time however if they find something else that violates the terms of a use while are investigating the previous report that's when as daft mentioned when they add another which queues after the previous one finishes

Best bet be human and you can join the rest of 99.9% of live and be suspension free