Suspension of my account

GonzaRPXD · Jan 12, 2017

Hello Team Xbox Live !. I have a small problem with my xbox live account, it is about the suspension of my account. I would like to know the reason for the suspension of the account, being exact yesterday I was banned until the 25th or 27th of this month.
Just a moment ago, I spoke with the support of xbox live and I recommend talking about the forum. Please I need to know what the reason for the suspension, for what I have done, I did nothing wrong. Only i played GTA V Online.

Before I was suspended, I had my account, , stored on a flash drive. And then i change the USB port, login, and i have suspension. Please, I need you to tell me the reason for this.

Thank you.

:)

Daft Badger · Jan 12, 2017

Suspension of accounts

Abusive behaviour isn't limited to in game chat,chances are it was a message you've sent.

You can ask for a case review here
enforcement.xbox.com/.../HowTo

Mister Beep · Jan 12, 2017

Suspension of account

Hey there,

Thanks for posting! We're unable to assist with Enforcement related inquiries here on the Xbox Support forums. The primary
place for further information will be our Xbox Enforcement page while signed-in.

If you have any other Xbox Support questions, please feel free to post up a new thread.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox
Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting.

Daft Badger · Jan 12, 2017

The enforcement team don't use the forums.

An email would of been sent to the address linked to your account telling you why you were suspended or you can check on the enforcement site
http://enforcement.xbox.com/home where you can also file for a case review if eligible.

GonzaRPXD · Oct 31, 2018

You could give me the link to contact them

Daft Badger

It's possible your suspension has been extended due to other violations of the ToU/CoC being discovered.

You can try contacting support
here & they should be able to tell you if your suspension has been extended or not but will not be able to do anything about it.

If it's a 100 day suspension it will not show on the enforcement site here & can not be appealed.

Dadwhite

Sorry to hear about this. You can find out more details at the enforcement site https://enforcement.xbox.com/en-US where you can also find instructions how to file a case review under the "How to" link.
You will also find a copy of the code of conduct which you should review if your going to file a case review as you will be required to take and pass a quiz testing your understanding of it.

Bans do not happen until the enforcement team has performed an in depths investigate of the complain that was filed. The process can take some time to complete so the complain could have been filed days before the ban was put on your account.

SwordofWhedon

you're not allowed to use pictures of scantily clad people regardless of their sex

Smwutches

The enforcement team does not use the forums. You would have to check the enforcement site to see about submitting a case review https://support.xbox.com/en-US/help/family-online-safety/enforcement/how-to-submit-a-case-review

GonzaRPXD

You could give me the link to contact them

Suspension of my account