Suspension Notifications & Inquiries

Discus and support Suspension Notifications & Inquiries in XBoX Games and Apps to solve the problem; I received a notice that my account was suspended for a 24 hour period. The messaged stated: This account sent inappropriate messages or... Discussion in 'XBoX Games and Apps' started by BillMcInnis, Dec 23, 2018.

  1. BillMcInnis
    BillMcInnis Guest

    Suspension Notifications & Inquiries


    I received a notice that my account was suspended for a 24 hour period.

    The messaged stated:

    This account sent inappropriate messages or participated in inappropriate voice or text communications. This may include harassment or bullying behavior, using abusive or offensive language, negative speech
    towards a person or group, disruptive behavior, spamming, or other inappropriate communications.

    I have not sent any messages via Xbox to anyone other than my son - and he is included as family on my account.

    I have not played any on-line multi-player games in several months.

    I have not participated in any chat sessions.

    I have not uploaded any game clips.

    How do I find out why I received a suspension? Can anyone just file a complaint against my Gamer Tag?

    :)
     
    BillMcInnis, Dec 23, 2018
    #1
  2. RandyAU93 Win User

    Suspension Notifications & Inquiries

    When you say he is included as family ... is he using your account, or one of his own?
  3. BillMcInnis Win User

    Suspension Notifications & Inquiries

    I reviewed my messages, they are all to my son. No bad language except for a message 7 days ago where I told him to "get out of the [Mod removed- profanity] game", but with the word not redacted - as we were in the car waiting on him to go to dinner and
    he was playing Rainbow Six Siege. He didn't file a complaint.
  4. XBF Leslie D Win User

    Suspension Notifications & Inquiries

    Hi Bill,

    Sorry to hear about that enforcement action. Looks like you took the correct approach to resolve this matter.
    For information about the ban and to see about submitting a case review, you would need to go to Enforcement website. That is the only way to contact the enforcement team.



    https://enforcement.xbox.com/en-US>.



    You can find steps for submitting a case review here: https://enforcement.xbox.com



    To see how to submit a case review, please check out the following link:

    https://enforcement.xbox.com/en-US/home/howto?length=4#sub-topic0-6
  5. Whitey Black Win User

    Suspension Notifications & Inquiries

    all the appeal go trough Enforcement

    https://enforcement.xbox.com/en-US
  6. Smwutches Win User

    Suspension Notifications & Inquiries

    Any information about your suspension would be listed at http://enforcement.xbox.com

    Yes, anyone can file a complaint against you, but the enforcement team investigates every complaint they receive and will only issue a suspension if you have done something to violate the code of conduct.
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Suspension Notifications & Inquiries

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