Suspension not uplifted

WispyNutella · Nov 27, 2017

I was supposed to be unsuspended 2 days ago but I'm still suspended what should I do. Gamertag:

:)

trayvonsims · Nov 27, 2017

XI SiMs/enforcement

My account got suspended for 2 weeks, the exact date the 27th was the day my suspension was supposed to be uplifted , I got online my account was able to play online again but I’m still not able to communicate with others online, my account should uplifted
from the suspension and I should be all clear to play and to talk

Quaa Gotti · Nov 27, 2017

Suspension

unfortunately I got suspended for something that was never intentional. In my opinion this suspension should be uplifted because again in my opinion I did no wrong. If someone can write me back so we can get this situation handled, they’ll be great

Daft Badger · Nov 27, 2017

It's possible your suspension may have been extended due to other violations being discovered.

If nothing is showing on the enforcement site
here then contact support here & they should be able to tell you whether you have had your suspension extended or not but will not be able to do anything else.

Dadwhite · Nov 1, 2018

If you find that your suspension is no longer active try the following:

First check the enforcement site to verify that all suspensions are really over: https://enforcement.xbox.com/en-US

If all suspensions are expired, and you are therefore clear, try the following steps:

Remove your account from the Xbox.

Give your Xbox a power cycle.

Add your account back into the Xbox.

Attempt to use the social features now.

SmokeParty420

please fix asap uplift suspension

Dadwhite

If you find that your suspension is no longer active try the following:

First check the enforcement site to verify that all suspensions are really over: https://enforcement.xbox.com/en-US

If all suspensions are expired, and you are therefore clear, try the following steps:

Remove your account from the Xbox.
Give your Xbox a power cycle.
Add your account back into the Xbox.
Attempt to use the social features now.

Daft Badger

It's possible your suspension may have been extended due to other violations being discovered.

If nothing is showing on the enforcement site
here then contact support here & they should be able to tell you whether you have had your suspension extended or not but will not be able to do anything else.

RudyDave87

As I stated, this is something a member of staff has to help me with as ambassadors and support cannot help me but only staff themselves as there is "No case review" or "Appeal" option. Over the phone I was told this would have to
be done via email with information regarding the incident that took place which I can request as to what happened that caused the suspension and then they would have to investigate further to see if the review upheld or not. If ANY member of staff from xbox
or the enforcement team do not monitor the forums and I have no way of contacting to somehow make a case review, then what exactly am I suppose to do? I've done everything on my part and as far as I'm concerned if someone does not respond then I see this as
a poor service me and millions people pay for just to be ignored. Other than that, whatever was said to cause the suspension is unjustified when some late teen or young adult tells me to ".... my dead nan in her grave". As well as sexual verbal abuse towards
my kids. Yet they consistently message me and nothing has happened to them, and yes I have reported them but it did NOTHING.

Dadwhite

Sorry but the enforcement team does not monitor these forums and the only way to communicate with them is through the case review process. If you were told that you have a ban until Jan 10, 2018 it sounds like a supplemental actions as applied to your
account from a continued investigation did not get posted at the same time as your other actions. There has been an issue i've heard about with the enforcement site not displaying additional enforcement actions and this sounds like one of those cases.

Suspension not uplifted