Suspension for harassment during communication ban

Cnation12 · Jul 1, 2017

hello, I am quite confused of how I got banned for harassing people, abuse, threats, etc... I got a communication ban and 2 days later I got banned for and got banned for harassing other players like I said above. I don't know how the banning system works
but don't understand since I wasn't unable to message or talk to anyone threw mic.

:)

M3tal Daz3 · Jul 1, 2017

TO ENFORCEMENT TEAM: You owe me an explanation for my suspension, it says so on your site.

The reason for your suspension is quite clear "harassment abuse and threats". That is qualified under communication suspensions, these suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks
an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications, Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often
of 1, 7, or 14 days, though egregious or repeated violations can result in a permanent suspension.

Dadwhite · Jul 1, 2017

Have no clue why I got a communication ban.

Communications bans are not just from voice communications but any form of communications

Here is a sample for the enforcement site about comm bans:

Communications Suspensions
Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications,
Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

OK Fowl · Jul 1, 2017

While some Code of Conduct violations are immediately resolved, XBLPET also conducts reactive investigations. Many of these investigations are triggered by player complaints. The Code of Conduct has no statute of limitations, and
users may be enforced upon at any time for past offenses.

A player may be offline (or playing single player) at the time of the suspension, but his or her online status at that particular moment may have no bearing on the reason behind the enforcement. If you receive a suspension and are
not sure why it occurred, please check the email sent to your Microsoft Account or view your
Enforcement History on enforcement.xbox.com.

OK Fowl

While some Code of Conduct violations are immediately resolved, XBLPET also conducts reactive investigations. Many of these investigations are triggered by player complaints. The Code of Conduct has no statute of limitations, and
users may be enforced upon at any time for past offenses.

A player may be offline (or playing single player) at the time of the suspension, but his or her online status at that particular moment may have no bearing on the reason behind the enforcement. If you receive a suspension and are
not sure why it occurred, please check the email sent to your Microsoft Account or view your
Enforcement History on enforcement.xbox.com.

M3tal Daz3

If you are harassed online you can report the harassing part or block communications from further abuse. Retaliating is a breach of the code of conduct and object to communication suspensions.

Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications,
Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

During a communications suspension the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.

If you are eligible for a case review: https://enforcement.xbox.com/home/howto#sub-topic0-6

SparkStormrider

The Account Suspensions forum is filled full with cheaters getting banned. If you suspect someone cheating, file a complaint, block communications if they are verbally harassing you, and move on.

Mistress Sara

Hi there,

While I can't answer all your questions, I can answer the first one - "How was I banned for communications/harassment on the 11th, when I was already banned from the 8th and couldn't send messages at all? How can I harass someone or message someone if I
was banned during this time period?"

Suspensions are issued after an investigation is complete and not always issued immediately following a violation. A user can be serving a suspension when another is issued. More info on it can be found here:

https://enforcement.xbox.com/en-US/home/whatshappening/news

Wish I had more for you.

M3tal Daz3

The reason for your suspension is quite clear "harassment abuse and threats". That is qualified under communication suspensions, these suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks
an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications, Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often
of 1, 7, or 14 days, though egregious or repeated violations can result in a permanent suspension.

Suspension for harassment during communication ban