Suspension for 24 hours?

grizzIydean · Dec 28, 2016

So was just playing gta 5, and got disconnected from my game. After awhile i got a message saying "xbox enforcement"

I can play all my games but not online, and following the links ive got a 24hr ban for cheating?

Is there any way to find out what i did, as fair as im aware i haven't been "cheating".

This isn't a moan or a dig at ms, i just would like to know if/what ive done so i dont end up doing it again.

:)

Smwutches · Dec 28, 2016

Why did I get an enforced taken on me? What did I do or say?

24 hour suspensions are not eligible because it takes longer than the 24 hours for them to review the suspension. So by the time you get the results, the suspension is already over.

KindGryphon · Dec 28, 2016

Unable to submit case review for enforcement

Not all suspensions are eligible for case review. For example 24 hour only suspensions and console suspensions are not eligible for review.

Smwutches · Dec 28, 2016

Since it's a 24 hour suspension, there would be no way to submit a case review (contact the enforcement team).

PerilousSoldier

The problem started the 1:42:53 am and wont lift until 5:42:53 am that's 28 hours just for future reference, But I understand that there isn't anything you guys can do aside from the enforcement team do you guys have a suggestion to how I can inquire more
information about the matter or at least be compensated, i am feeling that i have been wronged to go from flawless record to one day suspension and nothing provided such as a chat log or dates of complaints and I can't inquire anyone about the situation.

Daft Badger

It will be a 24 hour suspension.There's no such thing as a 28 hour suspension,which is why you are not eligible for a case review.

Any report has to be investigated which takes time,your suspension would be for something you did weeks ago or even longer.

Support have given you the wrong info,something they do a lot when it comes to enforcement enquiries.

No one on the forums can help with anything enforcement related other than pointing you to the enforcement site.

You will just have to wait out the suspension.

PerilousSoldier

The enforcement team doesn't uses the forums and we can't help you with suspension issues

To check your suspension: https://enforcement.xbox.com

Use this time off to read the Code of Conduct to avoid future or more severe bans

I was told by xbox live support to use this because they have no way for me to contact the enforcement team and since I cant make an appeal even though it meets both the requirements of being longer than 24 hours and within the last 12 months this causes
a problem.

Smwutches

Since it's a 24 hour suspension, there would be no way to submit a case review (contact the enforcement team).

Daft Badger

There is no such thing as a 28 hour suspension despite what time that says.

Suspensions are 24 hour,7 or 14 days long.For repeated offences you can also get a 100 day suspension in some cases.

You will not get any more info than you have already been given.

As per the ToU you agreed to the enforcement team are under no obligation to provide specific details.

You are not entitled to any type of compensation either which is also something you agreed to when starting your account.

Any report is thoroughly investigated & like I said,you were most likely suspended for something you said or a message you sent several weeks ago or longer.

All you can do is wait out the suspension i'm afraid.

Suspension for 24 hours?