Suspensión de cuenta en Microsoft rewards[Account suspension in Microsoft rewards]

MarcosGarcia8 · Jan 21, 2019

La verdad es que un dia al abrir la aplicación en la xbox one me decia que no podia acceder al panel de recompensas, despues me fui a mi cuenta desde el navegador y al entrar en la sección de Rewards me decia que tenia una suspensión del programa,
recientemente mis amigos habian juntado puntos en mi cuenta para que los canjeara por cualquier premio de los que ofrecen, sin embargo no creo que sea el motivo de mi suspención ya que lo habiamos hecho en varias ocasiones y habiamos formado una familia Microsoft
para poder compartir los puntos que ganaramos, pero en fin solo queria saber si hay alguna forma de volver al programa Rewards o la suspención es definitiva

[Translation - The truth is that one day when I opened the application in the xbox one I said that I could not access the rewards panel, then I went to my account from the browser and when entering the Rewards section I said that I had a suspension
of the program , recently my friends had collected points in my account so I could exchange them for any of the prizes they offer, however I do not think that is the reason for my suspension since we had done it several times and we had formed a Microsoft
family to be able to share the points that we won, but finally I just wanted to know if there is any way to return to the Rewards program or the suspension is final]

:)

XBF Brad A

Hello all,

As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.

Thanks,

Brad

SCHLEMM3078

Web translation:

Account suspension in Microsoft rewards

The truth is that one day when I opened the application in the xbox one I said that I could not access the rewards panel, then I went to my account from the browser and when entering the Rewards section I said that I had a suspension of the program
, recently my friends had collected points in my account so I could exchange them for any of the prizes they offer, however I do not think that is the reason for my suspension since we had done it several times and we had formed a Microsoft family
to be able to share the points that we won, but finally I just wanted to know if there is any way to return to the Rewards program or the suspension is final

Response:

Hi there,

if there is no mention of an End Date for the suspension then my assumption would be that the suspension is final.

SCHLEMM3078

Web translation:

Account suspension in Microsoft rewards

The truth is that one day when I opened the application in the xbox one I said that I could not access the rewards panel, then I went to my account from the browser and when entering the Rewards section I said that I had a suspension of the program
, recently my friends had collected points in my account so I could exchange them for any of the prizes they offer, however I do not think that is the reason for my suspension since we had done it several times and we had formed a Microsoft family
to be able to share the points that we won, but finally I just wanted to know if there is any way to return to the Rewards program or the suspension is final

Response:

Hi there,

if there is no mention of an End Date for the suspension then my assumption would be that the suspension is final.

WPAK

Web translation:

Account suspension in Microsoft rewards

The truth is that one day when I opened the application in the xbox one I said that I could not access the rewards panel, then I went to my account from the browser and when entering the Rewards section I said that I had a suspension of the program
, recently my friends had collected points in my account so I could exchange them for any of the prizes they offer, however I do not think that is the reason for my suspension since we had done it several times and we had formed a Microsoft family
to be able to share the points that we won, but finally I just wanted to know if there is any way to return to the Rewards program or the suspension is final

Response:

Hi there,

if there is no mention of an End Date for the suspension then my assumption would be that the suspension is final.

XBF Brad A

Hello Plexi,

Thanks for reaching out to the forums. We are sorry for the issue with the rewards suspension. Unfortunately, we here on the forums are unable to assist with this. You will need to submit a

rewards request form. As there isn't anything more we can do I will be locking this thread.

Thanks,

Brad

Suspensión de cuenta en Microsoft rewards[Account suspension in Microsoft rewards]