Suspensão (Mod Translated: Suspended)

MarcusQueiroz · Jan 29, 2019

fui hackeado e o cara tomou suspensão recuperei e to suspenso quero jogar nao fiz nada ...

(Mod Translation)

I got hacked and the guy took suspension recovered and to suspended I want to play I did nothing...

:)

{Parity}

You should log into the enforcement team website for information where you can also submit a case review if the suspension is eligible.
http://enforcement.xbox.com/home

ChiefJoboo

Please secure your account using this tutorial:
https://support.xbox.com/my-account/security/compromised-account-solution

And also set up 2 step verification on your account:
https://support.microsoft.com/help/12408/microsoft-account-about-two-step-verification

Then submit a case review on your suspension. It may stick as you are responsible for actions done on your account but you could try:

https://enforcement.xbox.com/home/howto#sub-topic0-6

XBF George L

Hello!

Thanks for reaching out to us here on the forums regarding this situation. I understand you've received an Enforcement Action on your Microsoft Account due to a violation of the

Code of Conduct. To learn more about the suspension or any possibility of a "Case Review" you must visit the Xbox Live
Policy Enforcement Site.

Hope this helps!

bowski477

You can view your ban at enforcement.xbox.com and file a case review if eligible. the enforcement team does not use the forums. Your account will go back to normal after the ban and you will not lose any of your purchases on the account.

XBF Brad A

Hi Thamiris,

Thank you for bringing this to our attention. Unfortunately, you will not be able to reach the enforcement team here on the forums. I recommend visiting our Enforcement website for all info regarding Bans/Suspensions.

If you were suspended for longer than a day you can also submit a case review from the same website.

To see how to submit a case review, please check out the following link:

https://enforcement.xbox.com/en-US/home/howto?length=4#sub-topic0-6

As there is nothing more we can do I will be locking this thread.

I hope this helps.

Brad

Suspensão (Mod Translated: Suspended)