suspendu car piratage

EncreSaumon805 · Sep 6, 2014

bonjour, le compte de mon fils a été suspendu mais ce n'est pas de sa faute. Il s'est fait piraté son compte, qqn a joué avec son compte et c est lui qui est puni. je trouve que votre système de sécurité est plus que défaillant. Je pense me tourner pour
sa prochaine console vers la concurrence savoir la playstation 3. au moins le jeu en ligne y est gratuit. de ce fait, mon fils ne se fera pas arnaqué 13 mois d'abonnement en ligne que je venais de lui racheter. c'est vraiment dommage car sa préférence se
tourne plus vers la xbox mais vu les soucis pr vous contacter quand on a un problème, je vais vraiment l'orienter vers playstation qui sera surement plus réceptif aux soucis de ses clients

[Translation-

Hello, on behalf
of my son
was suspended but
it is not
his fault.
He is been
hacked his account,
someone played with
his account and
c is he
who is punished.
I find that
your security system
is more than
lacking. I
think turn for
its next console
to the competition
namely the playstation
3. at least
the online game
is free. Thus,
my son will
not be ripped off
13-month online
subscription I had
him redeem.
It is a shame because
his preference turned
more to the
xbox but given
worries pr contact
you when we
have a problem,
I'm really going to
direct it towards playstation
which will be surely
more receptive to
the concerns of
its customers]

:)

EIRoRo · Sep 6, 2014

demande de remettre mon compte

bonjour, mon compte a était suspendu j'aimerais qu'on me remet mon compte car c'est mon petit frère qui a jouer je lui et dit de ne plus toucher ma console . moi j'ai payer 19euro99 donc j'aimerais bien jouer merci

Ronald Hayce · Sep 6, 2014

Suspension

mon compte a été suspendu

onyxishere · Sep 7, 2014

Désolé, mais vous aurez besoin d'afficher ce dans les suspensions des forums

Sorry but you'll need to post this in the suspensions forums

forums.xbox.com/.../41.aspx

onyxishere

Désolé, mais vous aurez besoin d'afficher ce dans les suspensions des forums

Sorry but you'll need to post this in the suspensions forums

forums.xbox.com/.../41.aspx

Mister Cizl

Hey rastaflo63! We do not have access to enforcement actions here on the forums. For more information head over to
Enforcement.Xbox.com. Thanks!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Darkwolfecze

Contact support as soon as possible. Provide all details about the account. Previous passwords, e-mail, phone number, name, surname, nickname etc... All the details you know about the account. Past purchases etc. Also if credit card was connected to this
account. Inform MS support for not accepting this credit card etc... Do it as soon as possible. Now.

Mister Mascot

Hello CordeMoka,

The Enforcement teams don't use the forums at all and they only communicate through a

Case Review. 24 Hour communications suspensions and Console Suspensions are not reviewable, however you can find more information in these cases through the communication sent by the teams to the email address associated with your Xbox Live Gamertag. Remember
that all suspensions are only enforced when a breach of the
Code of Conduct or
Microsoft Services Agreement has happened.

One of the common myths is that people who report another user for no reason will see that person suspended. This is not the case and in fact is subject to action as well for false reports which you can find more information about Enforcement Myths HERE.

If you believe the suspension was in error and if you're eligible, you can submit a case review using the steps

HERE, however sometimes you're asked to complete a short questionnaire before you can submit a case review. All of the questions refer to the

Code of Conduct, which you should review prior to filing the review.

If you fail on the questionnaire during the Case Review, don't worry as you'll be given another chance in 24 hours.

Hope that helps!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Mister Ohnaka

No George. You will be console banned if you do so. Xbox LIVE console ban information.

suspendu car piratage