suspendierung Aufheben [Translattion-Suspend suspension

Hallo zusammen,

mein Sohn wurde "suspendiert" -> warum und durch wenn kann ich leider nicht nachvollziehen und bin nun etwas ratlos???

Was kann ich tun um zu erfahren wie es dazu kam ?

Wie kann ich die Sperre wieder aufheben ??

Besten Dank für die Hilfe )

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[Translation-Hello everyone

My son was "suspended "-> Why and by if I can't understand and am now a little perplexed???

What can I do to find out how it came about?

How can I unlock the lock?

Best thanks for the help)]

:)

 

Suspension/Ban

This thread is to bring much needed attention to the suspensions and bans. While I could write a book on this, keep it simple, or try. You have your player feedback. Good/needs work ect.. Reality is, people have no clue, with the exception of "complaints" what their being suspended/banned for, till persons submits case review. Then after review, persons has no clue why they are suspended till after, is this a fair process? By then, the "oh, I had an ignorant moment" strikes.. Then it's too late to appeal or make a case. Already done. I hope, with the backing of others, think their needs to be further review of policy. Their are the repeat offenders, keep them honest. Then you have the first time offenders that get 2 week suspensions, again without knowing why until case review is done, many see this as unfair.. Then it shows, you can still play multi player but communication restricted- I find this a false statement considering, temp suspensions- your unable to play multiplayer. What about those that understand and take ownership? 2 weeks on first suspension? Harsh considering kids that curse others on their parents account..? Yet, the one that defendes themselves, suspended, understand 24 but 2 weeks, first offense? Shouldn't there be an objective perspective/judgement also explaining discpline opposed to the current..? I'm all for making a safer community but what's the harm in looking @ the repeat offenders vs first time!? Gamers should always respect others! Parents should monitor. Keeps hard working Xbox live workers from having to deal with hot heads.

 

Party Issues After Communications Suspension

You expect MS to rush to un-suspend you because you got a suspension? How about be civil and don't get suspended at all......

 

Hello Juliu

Sorry to hear about that enforcement action. Looks like you took the correct approach to resolve this matter. For information about the ban, you would need to go to Enforcement website https://enforcement.xbox.com/

Case Review Procedure

* Submit Case: You are about to submit a case for review. Please make sure to include any relevant information or facts before submitting.

* Under Review: Your case is currently under investigation by XBLPET.

* Need Info: XBLPET requires additional information from you. Please refer to the enforcement agent’s latest comment and submit additional details to continue the investigation. Note that not every case will require additional information
and/or discussion.

* Decision: The Case Review has completed. Please refer to the enforcement agent’s comments for additional information.

* Summary: The completed outcome of the Case Review, which you may refer to following the case’s closure.

You can check your Case Review status at any time by visiting your Enforcement History or Case Review History.

I hope this helps.

Thanks,

Brad