Suspended while suspended? What is going on with the enforcement team?

Condo-D81C835F-9DBB-4628-AD4F-2BF4058E1945 · Oct 25, 2016

I was given a comms ban on Saturday and then received another suspension today. How is that even possible when I have a comms ban? I literally could not communicate with anyone. Now on top of a comms ban I have a multiplayer ban as well. I need to talk
to an actual person and get this cleared up.

:)

HyperVenom523 · Oct 25, 2016

Suspended while suspended? What is going on with the enforcement team?

Of you get coms banned you can still get banned for other things on top of that it depends on what is going on with you at that moment!!

Condo-D81C835F-9DBB-4628-AD4F-2BF4058E1945 · Oct 25, 2016

Suspended while suspended? What is going on with the enforcement team?

I submitted a case review and received a cookie cutter response just like the first time. The enforcement team needs some major work. As it stands now, I just won't message anyone not already on my friends list and I'm going to stop helping people out.
It's just not worth the trouble when they only go through the motions of reviewing cases. And every possible thing that happened was from over the weekend.

Condo-D81C835F-9DBB-

I submitted a case review and received a cookie cutter response just like the first time. The enforcement team needs some major work. As it stands now, I just won't message anyone not already on my friends list and I'm going to stop helping people out.
It's just not worth the trouble when they only go through the motions of reviewing cases. And every possible thing that happened was from over the weekend.

steeledwand7664

This original post is 2 years old.

In the future you may want to start your own thread.

The only people that can help you with an account suspension is the enforcement team through their website enforcement.xbox.com and the case review process. If you feel that you should not have been suspended you can sign in at their website and file for
a case review and they will reinvestigate the report and if decide if they can lift your suspension sooner.

RomeBrown

I didnt Do anything but i have a COC suspension. Whats going on Xbox ??

Condo-D81C835F-9DBB-

And the case review was upheld without telling me what actually happened. Somehow I was using the comms system when I was banned from using the comms system. Does anyone even check these posts?

Smwutches

Submitting a case review is the only way to contact the enforcement team who are the only ones who have information about your suspensions. Keep in mind that investigations do take time so suspensions are not instant. Both actions that could have caused
your suspensions could have taken place weeks or months ago.

Suspended while suspended? What is going on with the enforcement team?