Suspended until you pay for it.

Sorry to hear it. Unfortunately we cannot help with this as only phone support can handle billing issues. If you live in North America dial 1-800-469-9269.

If you don't live in North America post back which country you live in and we can provide a number.

Normally support will ask what Gamertag you are calling about. You will still need to contact them regarding this issue. It will definitely need to be phone support however. 1-800-469-9269 US & Canada. If not from either

Your account will be suspended until you pay off the debt.

Another grimmy thing they do is, they'll suspend you if you're on the re-occurring fee and you aren't able to pay for that month. In other words, they'll make you pay for that month and then next's month subscription before they decide to un-ban you. which
that take anywhere from 2 weeks to a month. Well at least in the case that I was in. Why don't they just be like any other paying subscription service and just don't offer the service until the person pays. I don't get how you "punish" your customers for
not being able to pay for a service. Just be like every other service and don't allow access until they pay, instead of sending threatening pop-up messages saying, "if you don't pay for this month's subscription you will be suspended until a payment is made."
And still allow the person to use that service for like the next two weeks until you actually suspend them. To tell you the truth, you honestly make more money by not allowing the service then until waiting a few weeks later to suspended the person, because
they have to pay now, then waiting a few weeks to pay and then pay the month after, to find out they still have to wait after they pay. That detours a lot of people.

@smwutches

Beat me to it.