Suspended Subscription

Discus and support Suspended Subscription in XBoX on Consoles to solve the problem; In short, I got the $1 ULT when it came out which lasted for over 4 months because of my Gold. Any money I had used to get it was either already spent... Discussion in 'XBoX on Consoles' started by vamperhax, Jul 12, 2020.

  1. vamperhax
    vamperhax Guest

    Suspended Subscription


    In short, I got the $1 ULT when it came out which lasted for over 4 months because of my Gold. Any money I had used to get it was either already spent or the credit card was removed as it was a family member's and I didn't want to accidentally
    buy something with it. When it expired on July 2nd, I had $0.00 and thought that I had already turned off the recurring bill as I was only using it because of the
    $1 price it originally gave for the first time. Doesn't help that the day after it expired I went on vacation with my family.

    Is there a way for me to cancel without paying the past due bills? I never intended for this and don't have the money to afford to pay for it.

    :)
     
    vamperhax, Jul 12, 2020
    #1
    1 person likes this.
  2. choppyseize Win User

    suspended subscription

    Hi

    Just follow the steps on this link here :

    https://support.xbox.com/billing/xbox-subscriptions/pay-past-due-balance-on-xbox-subscription
  3. baltyofgod Win User

    suspended subscription

    https://support.xbox.com/en-US/browse/billing per pagare un vecchio saldo ti consiglio di usare una carta bancaria e disattivare la modalit automatica del pagamento :)
  4. XBF Steven R Win User

    Subscription suspended

    Hey there Twigs!

    Sorry to hear that you're dealing with this dilemma. I can understand how that could muck things up. If you have an Xbox One and your gamertag is there, then I you can go to
    Settings>Account>Signup, Security & Passkey while you're signed in and you should see the email.

    Also if you would like to find out how to deal with a suspended subscription we also have a page on our site with instructions on our site called

    How to pay a past due balance on an Xbox subscription    .

    Hope this information was helpful

    Thanks!
  5. Smwutches Win User

    suspended subscriptions

    You would need to request a call back or chat with support at http://support.xbox.com/contact-us If you don't see those options, change your category/topic until you do.
    Billing & Subscriptions and "I don't recognize a charge" usually works for me.
  6. Njal the Blue Win User

    suspended subscription

    Also for future reference subscriptions can not be bought with your account balance.
Thema:

Suspended Subscription

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