Suspended for something I didn't do?

F1Angel · Feb 7, 2017

So I got an email saying I was suspended, it doesn't mention how long it was for. I literally have no idea why, the description is ridiculous, it says it was an inappropriate screenshot, yesterday I managed to accidentally take a screenshot trying to do
something else on a game, nothing inappropriate about it, other than that I have no idea.

I know you can ask for a case review, I've logged in to the enforcement site and it's not there as an option. Not happy about this at all.

Trying to find somewhere to contact someone about this is also practically impossible, hoping I may get a relevant reply here.

:)

Smwutches · Feb 7, 2017

Suspended for something I didn't do

For information about your suspension and to see about submitting a case review, you would need to go to http://enforcement.xbox.com

Smwutches · Feb 7, 2017

Account Suspended for something I didn't do

The enforcement team does not use the forums. To see about submitting a case review, you would need to go to http://enforcement.xbox.com

M3tal Daz3 · Feb 7, 2017

To check your ban: https://enforcement.xbox.com/

Regarding instructions for a case review: Xbox Enforcement | How Do I

No one can help you with ban issues in the forums

M3tal Daz3

To check your ban: https://enforcement.xbox.com/

Regarding instructions for a case review: http://enforcement.xbox.com/Home/HowTo#sub-topic0-6

No one can help you with ban issues in the forums

Smwutches

For information about your suspension and to see about submitting a case review, you would need to go to http://enforcement.xbox.com

Smwutches

The enforcement team does not use the forums. To see about submitting a case review, you would need to go to http://enforcement.xbox.com

Khaenin

I once got suspended for 2 days for something I didn't do :/

Mister Cazador

Hi there.

You are responsible for your Xbox account even if you believe your friend was playing on your account at the time of your enforcement action. The Xbox Enforcement Team has provide more info on that under

"My roommate was playing when I got suspended. Can it be lifted?".

Additionally, we're afraid if you already applied for a case review and the decision was upheld then that would ultimately be the answer.

Suspended for something I didn't do?