Suspended for someone harassing me

I was suspended on 2/15/2017 for responding to someone harassing me. I would like a contact email, number, or some way of appealing this crap because this is unacceptable.

:)

 

My xbox live communications were suspended

It says its not eligible for review and I'm not sure why? I haven't done anything. I feel like someone is just harassing me by falsely reporting me to have my privileges suspended?

 

Suspended for 24 hours - NO CASE REVIEW OPTION

I was recently suspended for offensive language. I was playing rocket league and some kid was harassing us by pointing out us getting scored on and losing. After the game, HE privately messaged my saying loser, I basically said he was acting like a child,
he then called me a loser again and I retaliated. He reported me, I got suspended. After harassing me in the game, he harassed me by messaging me after until the point I retaliated and got suspended for it. I don't see how Xbox enforcement is being justifiable
in this case.

 

if you retailiated in anyway that breaks the terms of use you will be punished you shouldve used the tools given to you

If you read the enforcement msg you would know enforcement.xbox.com is your only option

 

Hey there,



Thanks for posting! We're unable to assist with Enforcement related inquiries here on the Xbox Support forums. The primary
place for further information will be our Xbox Enforcement page while signed-in.



If you have any other Xbox Support questions, please feel free to post up a new thread.



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