Suspended for no reason

ScruffyMonkey0 · Jun 29, 2017

Yeah my son Joshua was on xbox and people were threatening him saying that their going to murder him and stuff and they spammed reported him and got him banned off xbox live for no reason and i look of the enforcement website and i cant file a case review

:)

AndrewPeggs · Jun 29, 2017

Suspended for no reason

Please post in
forums.xbox.com/.../41.aspx and a XBLPET will be with you quickly. Though in my personal opinion the card could've had enough money but when the tried to finally charge it was a void card. At most you'll need to call in and get this fixed unless the XBLPET's
can fix this issue.

byrdhp · Jun 29, 2017

Suspended for no reason

My friend his gamertag iis jhove97 was suspended for no reason when he trys to connect to xbox live it says suspended until 12/31/9999 but someonehacked his account and tampered with it its not fair

OndoyBahista · Jun 29, 2017

Enforcement related inquiries, including Reputation, queries and additional information can be found on our Xbox Enforcement page while signed-in. You can also check the option to file a Case
Review for additional information.

You can also contact official Xbox Support to check your account: Contact Us | Xbox Support

They can't assist with enforcement actions, however they should be able to let you know if there are other actions on your account.

Smwutches

for information about your suspension and to see about submitting a case review, you would need to go to
http://enforcement.xbox.com Keep in mind that investigations do take time so suspensions are not necessarily issued the same time as the action.So it could be for something that was done weeks ago.

bowski477

If you are on a child account you would need to have the parental account log into the site Daft has linked for them to view and file a case review for you.

StefanNeubauer

although the answer is almost a year old, it stays the same, please see hassassinades message

AndrewPeggs

Please post in
forums.xbox.com/.../41.aspx and a XBLPET will be with you quickly. Though in my personal opinion the card could've had enough money but when the tried to finally charge it was a void card. At most you'll need to call in and get this fixed unless the XBLPET's
can fix this issue.

AIex WiIheIm

You don't get suspended for no reason. Why would Microsoft do that? If you get suspended, the appropriate team (enforcement I think) look into it and if you did nothing they won't ban you

If you want to appeal a ban, you have to submit a case review at http://enforcement.xbox.com

Suspended for no reason