Suspended for no reason

byrdhp · Mar 5, 2014

My friend his gamertag iis jhove97 was suspended for no reason when he trys to connect to xbox live it says suspended until 12/31/9999 but someonehacked his account and tampered with it its not fair

:)

AndrewPeggs · Mar 5, 2014

Suspended for no reason

Please post in
forums.xbox.com/.../41.aspx and a XBLPET will be with you quickly. Though in my personal opinion the card could've had enough money but when the tried to finally charge it was a void card. At most you'll need to call in and get this fixed unless the XBLPET's
can fix this issue.

The Geeky Panda · Mar 5, 2014

Suspended for No Reason

Wrong section to post in,

Go here,

forums.xbox.com/.../41.aspx

taidara · Mar 6, 2014

Hi byrdhp!

This is not the proper section, for addressing questions related to account suspensions and, or console bans.

Please visit:
Account Suspensions & Console Bans forum.

Smwutches

for information about your suspension and to see about submitting a case review, you would need to go to
http://enforcement.xbox.com Keep in mind that investigations do take time so suspensions are not necessarily issued the same time as the action.So it could be for something that was done weeks ago.

bowski477

If you are on a child account you would need to have the parental account log into the site Daft has linked for them to view and file a case review for you.

StefanNeubauer

although the answer is almost a year old, it stays the same, please see hassassinades message

AndrewPeggs

Please post in
forums.xbox.com/.../41.aspx and a XBLPET will be with you quickly. Though in my personal opinion the card could've had enough money but when the tried to finally charge it was a void card. At most you'll need to call in and get this fixed unless the XBLPET's
can fix this issue.

AIex WiIheIm

You don't get suspended for no reason. Why would Microsoft do that? If you get suspended, the appropriate team (enforcement I think) look into it and if you did nothing they won't ban you

If you want to appeal a ban, you have to submit a case review at http://enforcement.xbox.com

Suspended for no reason