Suspected Broken Retimer Chip for Xbox One X

Hey there,

Not sure if anyone on here can confirm if that is the issue. If it's a hardware issue then your xbox will need to be repaired. I would try the display troubleshooting article first though if you haven't already https://beta.support.xbox.com/help/hardware-network/console/display-troubleshooter

Its not the powers supply. I already swapped that in the console. Since you have power to the usb. Seems like the retimer chip. Could be it or the small chip next to it. Saw a video where somene had the same issue and swapped the retiner chio and it
worked. So not sure if the console picks it up as defective and doesnt want to turn on. You can check that under the processor chip doesnt have any broken capacitors. Unfortunately Mines had 2 missing not sure how they came off maybe while taking off the
x clamp on bottom.

Hi, basically, the retimer chip sits just before the HDMI ports and prepares the video signal for transmission to the tv/monitor.

Presumably, the console is out of warranty and certainly would be if a third party has opened it to inspect it!

Unfortunately, discussion around self-repair is not allowed on these forums as it is against the T&Cs.

If the repair shop didn't open the console to inspect it, you could enquire with Microsoft for a repair; out of warranty however, this would be expensive.

This is pretty frustrating that it's a known issue, warranty or not, and they continue to be sold with faulty HDMI retimer chips. I am in the same boat just a few months after warranty expired.

Sounds like the retimer chip went bad. You would have to send that in to fix. Since you said this was an original xbox I'm not sure it would be worth it though price wise.