Suscripcion vencida [Overdue Subscription ]

Use the following steps to add or change the payment option associated with your Xbox Live membership.

1. Go to
   My Account at Xbox.com.
2. Sign in using your Microsoft account (email and password) if prompted.
   Note If you don't know your Microsoft account or password, please see
   
   Manage your Microsoft account.
   
3. In the upper right side of the page, click on your gamertag or avatar, and then click on
   Subscriptions. You will be directed to account.microsoft.com to change your payment option for Xbox Live.
4. To add another payment option click Manage under your Xbox Live subscription listing, and then click
   Change how you pay.
5. Choose an existing payment option from the list, or click on Add a new way to pay and follow the on-screen instructions.

Hello!

Thank you for bringing this situation to our attention here on the forums. I understand you have your region changed and it has affected your Xbox Live Gold Subscription. I recommend taking a look at

How to update your Microsoft account if you’re moving to a new country or region. Also I suggest you take a look at
Contacting Xbox Customer Support to see if a representative could further assist you with this issue.

Hello NicoleHinojosa,

Thank you for your post. I understand you are attempting to pay a past due balance for a subscription on your account with account credit. In order to pay off the balance you must use a credit/debit card and

Update your Payment Information. You can also try using the
Contact Us portal to speak to an agent.

I hope this helps.

Es una suscribcion vencida pero donde quedo mi dinero sino e hecho nada

[Translation - It is a subscription overdue but where my money is but and done nothing]

Hi there

Please try the following link to help you with your issue. https://beta.support.xbox.com/help/...ions/cancel-recurring-billing-or-subscription