Suscripcion vencida (Mod Translation: Overdue Subscription )

Cachoo25 · Dec 10, 2018

No puedo pagar una suscripcion vendida porque cambie la reguion y no recuerdo que reguion tenia cuando compre la suscripcion...! Como hago para saver que reguion usaba cuando ice la primera ves la suscripcion ??

(Mod Translation)

I can not pay a subscription sold because I changed the region and do not remember that region Taenia when you buy the subscription...! As I do for saver that Region used when ice the first time you see the subscription?

:)

XBF George L

Hello!

Thank you for bringing this situation to our attention here on the forums. I understand you have your region changed and it has affected your Xbox Live Gold Subscription. I recommend taking a look at

How to update your Microsoft account if you’re moving to a new country or region. Also I suggest you take a look at
Contacting Xbox Customer Support to see if a representative could further assist you with this issue.

M3tal Daz3

Use the following steps to add or change the payment option associated with your Xbox Live membership.

Go to
My Account at Xbox.com.
Sign in using your Microsoft account (email and password) if prompted.
Note If you don't know your Microsoft account or password, please see

Manage your Microsoft account.
In the upper right side of the page, click on your gamertag or avatar, and then click on
Subscriptions. You will be directed to account.microsoft.com to change your payment option for Xbox Live.
To add another payment option click Manage under your Xbox Live subscription listing, and then click
Change how you pay.
Choose an existing payment option from the list, or click on Add a new way to pay and follow the on-screen instructions.

Victor HugoOjeda Cab

Es una suscribcion vencida pero donde quedo mi dinero sino e hecho nada

[Translation - It is a subscription overdue but where my money is but and done nothing]

XBF Ezra G

Hello NicoleHinojosa,

Thank you for your post. I understand you are attempting to pay a past due balance for a subscription on your account with account credit. In order to pay off the balance you must use a credit/debit card and

Update your Payment Information. You can also try using the
Contact Us portal to speak to an agent.

I hope this helps.

XBF Diego M

Hi wagnerkaua,

Thank you for posting on the Xbox forums. Unfortunately,
gift cards, subscription cards, or your Microsoft account balance can't be used to pay for a past-due subscription. Examples of

valid payment options include:

Credit cards, including prepaid credit cards
Debit cards (not available in all regions)
PayPal (not available in all regions)
Mobile operator billing (not available in all regions)
Direct debit (Germany only)

More information and instructions on how to pay a past due balance to continue using the services can be found here: https://support.microsoft.com/help/4028156/microsoft-account-pay-for-a-past-due-microsoft-subscription

I hope this helps!

Suscripcion vencida (Mod Translation: Overdue Subscription )