Suscripcion periodica

AndretyCastañeda · Jan 29, 2020

hola, yo desactive la opcion Facturacion periodica.

en nov compre una promocion de gamepass de 3 meses por 12 euros,

la suscripcion vencio el 25 de enero, y se auto renovo, insito YO DESACTIVE ( deshabilite ) FACTURACION PERIODICA.

por q se autorenovo? ahh pero ya se auto cobro 38 euros, no el valor inicial.

ayyuda con esta estafa

Hi, I DISABLE the Periodic Billing option.

In November I bought a 3-month gamepass promotion for 12 euros,

the subscription expired on January 25, and it was renewed; but already charged 38 euros. no longer 12, as it was initially. I insist I DISABLED PERIODIC BILLING. before buying it

Why was it renewed?

help with this scam

:)

WPAK

Hi there,

if you did disable to automatic renewal prior to the subscription ending, then it's best to contact Xbox Support via Phone (or Chat) at
http://support.xbox.com/contact-us

They should be able to look into it and help you solve the issue.

Let us know the results

Panno92

Translation:

Hi, I deactivate the Periodic Billing option.

In November I bought a 3-month gamepass promotion for 12 euros,

The subscription expired on January 25, and I renewed myself, I insisted YO DESACTIVE PERIODIC BILLING.

Why was it renewed?

help with this scam

-----

Answer:

Hi, I am sorry for your issue, I suggest you to check again in your Microsoft account if your recurring billing is active or not (https://account.microsoft.com/services/),
then I suggest you to contact verify here https://beta.support.xbox.com/help/...scriptions/digital-goods-subscriptions-refund if
you can get a refund, here you can also try to contact the support and explain them the situation

dempup

Hi Victor.

Since you have cancelled your subscription, it will no longer be active. A refund for your remaining subscription will be issued, but that will take some time, depending on your payment method.

white knight ax

Good morning. For suscripcion problem call Xbox support 18004699269. Explain the situation.

SirKevSyl

Saca tu información bancaria y checa otra vez las suscripciones

Suscripcion periodica