Surround Sound Problems

Discus and support Surround Sound Problems in XBoX on Consoles to solve the problem; I am not sure how long I have had my current problem, but I began realizing that my center speaker in my surround sound system is outputting no sound... Discussion in 'XBoX on Consoles' started by B Raddie, Nov 15, 2014.

  1. B Raddie
    B Raddie Guest

    Surround Sound Problems


    I am not sure how long I have had my current problem, but I began realizing that my center speaker in my surround sound system is outputting no sound at all when hooked up to my Xbox one. The Xbox is connected with HDMI to the receiver and the receiver is
    connected to a projector, but I have also tried connecting with a fiber optic cable and have experienced the same problem. My blu-ray player connected to the same receiver by HDMI has no issues with the center speaker not working, so I believe it to be either
    an Xbox issue or a configuration I may have overlooked. My receiver is a Sony STR-DH520 and the speakers are all Onkyo. I can get the center speaker to have audio from the Xbox one, but only when the output is set to stereo, which obviously destroys the point
    of surround sound. Even when configuring the Kinect with the surround sound it doesn't play the musical tone to test the speaker level from the center speaker. I am happy to try anything that might fix the issue. I entertained the idea that there might be
    a problem with the cables themselves, but found it unlikely that both the HDMI and optical cable would have the exact same issue.

    This is the link to my receiver's manual. Currently the display shows LPCM 48 kHz when connected via HDMI audio, regardless of my chosen surround sound field.

    :)
     
    B Raddie, Nov 15, 2014
    #1
  2. th3suff3r1ng
    th3suff3r1ng Guest
    Surround sound problems

    Noticed some issues recently regarding surround while using the xbox. Setup is dish 722k to xbox one to pioneer vsk522k receiver to tv. When using the xbox to play a DVD or play games, front volume is low and voices switch between center channel and
    right and left channels and when it's thru center channel its even lower. sound effects and music sound fine. I noticed this lately when I started playing wolfenstein, voices from the front are super low, back is much louder. Thought it was just the game
    but recently put in a DVD and its similar issues. Sound from the dish receiver sounds just fine and a htpc connected to another input on the surround receiver sounds fine so it seems isolated to the xbox one. Any ideas? I've tried messing with the audio
    settings with nothing fixing it.
     
    th3suff3r1ng, Nov 15, 2014
    #2
  3. Lectric Shadow
    Lectric Shadow Guest
    surround sound problems

    I have the Xbox 360 slim. I got a new surround sound system for Christmas. I am connecting to it with an hdmi cable. Everything works great except I have to go into the system settings and tell the Xbox to output as 5.1 surround sound every time I turn
    it on. I shudnt have to do this it seems like. If I got an optical digital cable would that solve the issue?
     
    Lectric Shadow, Nov 15, 2014
    #3
  4. Jamieds1984 Win User

    Problem with Surround Sound

    Bump! Still having this Issue, any help appreciated...
  5. Mister Quimby Win User

    Surround sound problems

    Hey there th3suff3r1ng!

    Sorry to hear about the surround sound issues. Just to make sure that we have not missed any troubleshooting steps, I recommend trying a few to see if we can get this issue sorted.

    Please give the following steps a try:



    • Press and hold the power button on your Xbox One console for 5 seconds.
    • Once your console is powered off, unplug the power cord.
    • Wait 5 minutes and then plug in your console.
    • Power on your console and check out our Configuring audio settings on your Xbox One console page to verify that you have the correct settings enabled.
    Give the suggested steps a shot and let us know if your are still experiencing issues with surround sound.
  6. Jamieds1984 Win User

    Problem with Surround Sound

    Heya, yeah it's set-up as follows...

    Xbox >>> HDMI >>> TV* >>> HDMI >>> Surround Sound System

    Surround Sound System >>> Optical >>> Virgin Box

    * TV Has 2 HDMI ports, one has to be switched whenever we want to use the DVD player or Xbox the other is connected to the Surround Sound constantly.

    We though we might need a second optical for the Xbox to the Surround System with a spliter attached but didn't want to go ahead and buy one without getting the set-up right...

    Appreciate any info you can give!
  7. Miss Portia Win User

    Problem with Surround Sound

    Can you detail exactly how your Xbox is connected to your TV and Surround Sound setup?
  8. Miss Portia Win User

    Problem with Surround Sound

    The first solution wouldn't work unfortunately. You will need to use the second setup you mention, using an optical cable.
Thema:

Surround Sound Problems

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